Administrative Officer

Hampshire County Council; Abbots Worthy; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Abbots Worthy is seeking a passionate Administrative Officer to join their Shared Services Subject Access Request Team. This vital role involves supporting responses to personal information requests while ensuring compliance with data protection laws. The ideal candidate will have strong IT skills, excellent communication abilities, and a keen attention to detail, contributing to significant impacts for individuals and communities. Competitive benefits and professional growth opportunities are provided.

Benefits

Generous annual leave entitlement

Occupational sick pay

Access to the Local Government Pension Scheme

Employee Assistance Programme

Qualifications

• Passionate about data protection and compliance with GDPR.
• Ability to communicate sensitively with individuals and organizations regarding SARs.
• Demonstrated record-keeping and attention to detail.

Responsibilities

• Communicate with individuals and organizations regarding Subject Access Requests.
• Collate records from electronic and paper sources.
• Respond to Police requests for personal information.
• Maintain accurate records according to legal requirements.

Skills

Strong IT skills

Excellent attention to detail

Strong organisational skills

Excellent communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Joining our Shared Services Subject Access Request Team, as an Administrative Officer, you\'ll be passionate about data protection and support both Adults\' Health & Care and Children\'s Services. In this vital role you\'ll be responsible for supporting responses to requests for personal information from individuals and partner organisations, securely and in line with legal requirements.

Overview

What you\'ll do:

Responsibilities

• Communicate sensitively with individuals and organisations regarding Subject Access Requests (SARs).
• Collate and combine electronic and paper records from various sources.
• Acknowledge and validate SARs, manage a shared mailbox, and request additional details when needed.
• Respond to Police requests for personal information, including identifying and disclosing relevant records.
• Maintain accurate records and stay up to date with GDPR and the Data Protection Act 2018.
• Strong IT skills and confidence using Microsoft packages including Word, Excel, Outlook, and bespoke IT systems.
• Excellent attention to detail.
• Strong organisational and prioritisation skills, and the ability to work under pressure.
• Excellent communication skills, both written and verbal, with the ability to engage effectively at all levels.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Benefits and Development

• Enjoy a supportive team working environment that provides professional development opportunities.
• Gain valuable experience in data protection and public service.
• Work in a role that makes a real difference to individuals and communities.
• Access to Health Assured\'s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.