Administration Officer

Tetra Tech Europe; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering consulting firm is seeking an experienced support professional in Leeds to manage office operations. The successful candidate will oversee daily functions, ensure top-notch customer service, and assist with logistics for events. Strong internal customer-service skills, proficiency in Microsoft 365, and attention to detail are essential. Join a collaborative environment that values initiative and teamwork. This role offers flexible working arrangements and competitive benefits.

Benefits

Flexible working arrangements

Competitive compensation

Collaborative environment

Qualifications

• Several years’ experience in office administration and support.
• Demonstrated ability to set priorities and manage competing demands.
• Hands-on and solutions-focused with cross-functional partners.

Responsibilities

• Oversee daily office operations and facilities coordination.
• Ensure hospitality and reception excellence.
• Provide outstanding internal customer service.

Skills

Customer service orientation

Microsoft 365 proficiency

Event coordination

Verbal communication

Written communication

Attention to detail

Job description

Join Tetra Tech in Leeds as an experienced support professional who keeps the office running smoothly. We’re seeking a confident, service‑focused individual with strong internal customer‑service skills, excellent Excel and online applications proficiency, and the ability to prioritise tasks in a busy environment. You’ll help the team to lead on office operations, catering and event logistics, supporting other internal departments and help prioritise work and bring a strong work ethic to a busy, friendly environment. Apply now to be part of a team that values reliability, initiative, and teamwork.

Key Responsibilities

• Oversee daily office operations: facilities coordination, supplies and inventory, workspace setup, security access, and basic site compliance.
• Ensure the office delivers hospitality and reception excellence: greet visitors, manage meeting rooms and AV setup, coordinate catering and event logistics.
• Provide outstanding internal customer service.
• Maintain and improve service standards, suggest and implement process improvements.
• Work with nationwide support colleagues to share workload priorities and assist colleagues locally and nationally as and when required.

What Success Looks Like (first 6–12 Months)

• Stable, well-run daily operations with measurable reductions in service requests backlog.
• Positive internal‑customer satisfaction (e.g., post‑onboarding and event feedback).
• Documented and updated process / procedures for core functions.
• Improved team engagement.

Required Qualifications & Skills

• Several years’ experience in office administration and support.
• Strong internal customer‑service orientation with excellent verbal and written communication.
• Demonstrated ability to set priorities, manage competing demands, and follow through.
• Proven experience coordinating events/meetings, relationships.
• Hands‑on, solutions‑focused, and comfortable working with cross‑functional partners (HR, IT, Facilities, Marketing, H&S).
• Proficient with Microsoft 365 and familiar with workplace scheduling/booking tools.
• Professional, friendly, adaptable; excellent attention to detail.

About Tetra Tech

Tetra Tech is a leading provider of high‑end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client‑focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients.

At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits.

For more information on our company, please visit our website at www.tetratecheurope.com. To apply, please submit your CV and cover letter on the Careers section of our website.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.

We are very happy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.