Admin Assistant (Must Have Enhanced DBS)

Corus Consultancy; Cardiff; On-site; GBP 24,000 - 30,000; Full time

Job summary

A consulting firm in Cardiff is seeking an Administrative Assistant to support the street cleansing operation team and ensure excellent customer service. The ideal candidate will have experience in administration, be computer literate, and possess strong communication skills. An Enhanced DBS is mandatory. This role involves working both independently and as part of a team, managing schedules, and maintaining data confidentiality.

Qualifications

• Must have Enhanced DBS (Child and Adult).
• Experience in an administrative position.
• Strong ICT skills.

Responsibilities

• Support the street cleansing operation team.
• Assist colleagues with safeguarding.
• Manage the cleansing inbox for electronic requests.
• Ensure secure handling of confidential data.

Skills

Verbal communication

Written communication

Data inputting

Database maintenance

Customer service

Tools

Microsoft Office

Job description

What we are looking for

You will have excellent verbal and written communication skills and be experienced in call handling, data inputting and database maintenance whilst working to agreed standards and strict deadlines.You will have a flexible approach to be able to adapt to changes in priorities being able to work both as part of a team and on your own initiative , with some experience of working with figures.A positive and customer focused attitude is essential.

Responsibilities

1.Provide support to the street cleansing operation team along with the management team.

2.To provide cover within the team as and when required.

3.Assist colleagues within the supporting the Multi Agency Safeguarding Team and other Social Worker and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people and their families.

4.To assist with the recording and logging of all incoming work sheets.

5.To assist with the allocation of scheduling of quarterly checks

6.To ensure data input in relation to daily completed work & requirements.

7.To manage the cleansing inbox in relation to electronic request's, print and close / respond.

8.Seek to ensure customer satisfaction by providing excellent customer service and seek to resolve customer complaints.

9.Assist colleagues within the Business Support Team as and when required.

10.To actively support the development of current and emerging technology.

11.Ensure the secure handling of confidential data within GDPR regulations.

12.Take personal responsibility for own health and safety and promote compliance within the team.

Required

Must have Enhanced DBS (Child and Adult)

Experience of working in an administrative position and undertaken general administration duties.

Computer literate with strong ICT skills.

Ability to use Microsoft Office including Word, Excel and Outlook.

Good time management skills and ability to work to strict deadlines.

Demonstrate the ability to prioritise workload within an environment with conflicting priorities.

Good time management skills and ability to work to strict deadlines.

If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)