Accounts Receivable Officer - Oxford

NHS; Oxford; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A healthcare organization is looking for an Accounts Receivable Officer to join its Finance Team at the Littlemore Mental Health Centre in Oxford. The successful candidate will handle invoicing and payments, ensuring accuracy and efficiency. Key qualifications include experience in accounts receivable and strong communication skills. The role offers a permanent contract with a salary range of £27,485 to £30,162 and a flexible, full-time working pattern. Hybrid work is supported, with on-site days required.

Benefits

27 days annual leave, plus bank holidays

NHS Discount

Competitive pension scheme

Access to learning and development opportunities

Qualifications

• Understanding of Information Governance requirements and confidentiality legislation.
• Experience in Accounts Receivable and working with financial ledger systems.
• Good interpersonal skills and ability to meet deadlines.

Responsibilities

• Process payments and ensure invoices are allocated correctly.
• Identify and resolve errors on payments received.
• Maintain customer account records and process invoices.

Skills

Attention to detail

Communication skills

Spreadsheet skills

Credit control experience

Education

AAT intermediate or equivalent

Job description

Job Summary

We're recruiting for an Accounts Receivable Officer to join our Finance Team based at Littlemore Mental Health Centre in Oxford.

You will work in the hub of our HQ as part of a busy Accounts Receivable team, ensuring invoices are processed and payments are received in a timely manner. We’re looking for candidates who thrive in a fast‑paced environment, have strong attention to detail, good communication skills and experience using financial systems within an AR role.

We operate a hybrid working pattern; you will be on site 1–2 days per week. If this sounds like your area of expertise and you’d like to make a positive difference to NHS finances, we’d love to hear from you!

Main Duties

• Process all payments received onto the system, allocating to the correct invoices where applicable or journaling any non‑invoiced income to the relevant cost centres.
• Take payments by Bank Transfer or GovPay where appropriate, banking any cheques in a timely manner.
• Identify any errors on payments received and liaise with customers and other departments to ensure relevant action is taken to resolve.
• Arrange payment plans with customers, gaining supervisor approval within the Trust policies and procedures.
• Ensure that customer account records are maintained by completing a form for the Accounts Receivable Supervisor to make any amendments.
• Accurately process invoice and credit note requests as per the process document, ensuring correct VAT treatment.
• Post any printed invoices out in a timely manner.

Please refer to the job description attached for a comprehensive list of duties

About Us

Oxford Health is a great place to work. Our services cover physical, mental health and social care across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. We deliver care at community bases, hospitals, clinics and people's homes, as close to home as possible.

Our vision: "Outstanding care delivered by an outstanding team".

Our values: Caring, safe and excellent.

Benefits

• Excellent opportunities for career progression
• Access to tailored individual and Trust‑wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Requirements

• Knowledge – Essential
  • Understanding of Information Governance requirements and legislation surrounding confidentiality (e.g., GDPR).
• Qualifications – Essential
  • AAT intermediate, part‑qualified, NVQ4 qualified or working towards qualification, or equivalent knowledge and experience.
• Experience – Essential
  • Experience in Accounts Receivable and using financial ledger systems.
• Experience – Desirable
  • NHS accounting experience.
• Training & Job‑related Skills – Essential
  • Spreadsheet skills and advanced keyboard skills.
  • Positive attitude and willingness to learn and grow with the role, with a focus on process and system enhancements.
  • Credit control experience.
  • Awareness of NHS guidance and financial policies.
• Personal Qualities – Essential
  • Good interpersonal skills.
  • Met time and quality deadlines.
  • Receptive to ideas and able to embrace change.
• Personal Qualities – Desirable
  • Ability to communicate with several teams and participate in team training and events.
  • Open to contribute ideas and feedback.
• Other Requirements – Essential
  • Ability to organise and prioritise own workload.
  • Ability to follow processes.

Pay & Contract

£27,485 to £30,162 per annum | pro rata.

Permanent.

Working Pattern

Full-time, Flexible working.

Location

Littlemore Mental Health Centre, Sandford Road, Oxford, OX4 4XN.

Employer

Oxford Health NHS Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to check for any previous criminal convictions.