Account Manager/Senior Account Manager - Communications Agency

Michael Page (UK); Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global communications agency is seeking an experienced Account Manager / Senior Account Manager to manage client relationships and oversee project delivery. The role requires strong organisational skills, excellent communication, and the ability to handle multiple accounts efficiently. A competitive salary between £35,000 and £50,000 per annum and opportunities for professional development are offered. Join a collaborative culture that values your contributions and well-being.

Benefits

Competitive salary

Opportunities for professional development

Comprehensive benefits package

Qualifications

• Proven experience in a global communications agency (desirable).
• Experience in client documentation preparation and distribution.
• Familiarity with the Policy department or similar areas is advantageous.

Responsibilities

• Manage and nurture client relationships.
• Oversee planning, execution, and delivery of client projects.
• Act as the main point of contact for assigned accounts.
• Collaborate with internal teams for seamless delivery.
• Monitor account performance and identify growth opportunities.
• Prepare and present detailed reports and proposals.

Skills

Strong organisational skills

Project management skills

Excellent communication abilities

Interpersonal abilities

Proactive problem-solving

Experience in handling multiple accounts

Ability to analyse data

Job description

About Our Client

My client is a reputable growing strategic communications organisation helping to navigate the world's most complex communications challenges. They are well‑known for their expertise and commitment to delivering excellent results for their clients.

Job Description

• Manage and nurture client relationships to ensure satisfaction and retention.
• Oversee the planning, execution, and delivery of client projects.
• Act as the main point of contact for assigned accounts, addressing queries and resolving issues promptly.
• Collaborate with internal teams to ensure a seamless delivery of services.
• Monitor and report on account performance, identifying opportunities for growth.
• Prepare and present detailed reports and proposals to clients.
• Stay updated on industry trends and share insights with clients and colleagues.
• Ensure all activities align with company objectives and client expectations.

The Successful Applicant

A successful Account Manager / Senior Account Manager should have:

• Proven experience in a similar global communications agency (desirable).
• Support on the delivery of specified tasks for assigned client accounts effectively.
• Monitor and analysis relevant client accounts:
  • Maintaining and updating a comprehensive 'client monitoring matrix', incorporating all required sources (press, parliamentary, on‑line, EU, NGO, etc.) search terms, frequency, distribution, etc.
• Support the client team in preparation of account documentation. Compiling and distributing folders of relevant documentation to client and members of home team.
• Strong organisational and project management skills.
• Network with contacts to drive new business opportunities
• Excellent communication and interpersonal abilities.
• A proactive approach to problem‑solving and client engagement.
• Experience in handling multiple accounts effectively and efficiently.
• Ability to analyse data and provide actionable insights.
• Familiarity with the Policy department or similar areas is advantageous.

What's on Offer

• Competitive salary ranging from £35,000 to £50,000 per annum.
• Permanent position within a respected global communications agency.
• Opportunities for professional development and growth.
• Collaborative and inclusive company culture.
• Comprehensive benefits package to support your well‑being.

If you believe you have the skills and experience to excel as an Account Manager / Senior Account Manager, we encourage you to apply today!