Account Manager

twentysix; Sheffield; Hybrid; GBP 30,000 - 50,000; Full time

Job description

Ride Shotgun is a bit different. Not only are we one of the fastest growing strategic brand, activation and production agencies in the UK but we think big, go big creatively and deliver big in production to deliver fully joined-up brand journeys for clients of all shapes and sizes.

Are you a highly organised and proactive individual with a passion for delivering exceptional client experiences? Do you thrive in a dynamic environment where your contributions are valued, and your ideas can truly make a difference? At Ride Shotgun, we’re not just another agency; we’re a team of enthusiastic individuals dedicated to driving tangible results for our clients.

As an Account Manager, you’ll step into a pivotal role, taking ownership of projects and ensuring their successful delivery. You’ll closely manage projects, focusing on time, costs, and resources for profitable delivery that exceeds the brief and delights our clients. You will have a strong emphasis on project management excellence, client satisfaction, and contributing to the overall profitability of each project. Additionally, you will collaborate with cross-functional teams to coordinate projects and deliver high-quality work that aligns with both client expectations and our internal quality standards.

The successful candidate will work within a team that champions support, collaboration, professional growth and an upbeat and positive culture. We empower our team to contribute to the entire client and project lifecycle. You are not defined by your job title. If you have an idea, share it and run with it. We build lasting and meaningful relationships with our clients, travelling to see them both in the UK and abroad. As a team, we are highly motivated to succeed and contribute to the commercial and reputational success of our clients and the agency.

PLEASE NOTE: The successful candidate will be expected to spend an average of 3 days per week in our Sheffield office.

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for assigned client accounts, providing consistently high-level, responsive service, managing their development, and overseeing administrative, organisational, and financial aspects, with Account Executive support as needed. Ensure that we deliver value-add solutions to our clients, solving their challenges and resulting in high levels of client satisfaction.
• Strategic Campaign Development & Briefing: Proactively challenge client briefs, lead the development of campaign briefs and overall strategy when necessary, and effectively brief in, sell in, and safeguard creative concepts in collaboration with the Creative team.
• Project Management & Execution: Use project management tools/platforms to efficiently manage projects from initial brief to completion, maintaining high standards of client service, communication, and professionalism, including the creation of comprehensive written briefs and proactive management of timing plans and deadlines.
• Financial and Administrative Oversight: Manage all project-related administrative tasks (status sheets, contact reports, etc.) and ensure all financial procedures are followed, including obtaining purchase orders and completing necessary financial documentation throughout the project lifecycle.
• Client Growth & Development: Actively participate in the development and implementation of client development plans, ensuring they are current, delivering on action points, and regularly reviewing progress with senior team members.
• Contribution to Business Success: Understand and contribute to Ride Shotgun’s business objectives and assist in the development and conversion of new business opportunities as required.

REQUIRED SKILLS

• Experience in brand and marketing project delivery within an agency setting.
• Experience as an Account Manager/Senior Account Executive with strong brand and marketing experience.
• Confident communication is essential to present work to clients and team members.
• The flexibility to work with a wide range of sectors in both B2B and B2C.
• Attention to detail and the urge to drive projects forward is essential.

LOCATION AND WORKING HOURS

This role is working from our Sheffield office, 9am – 5.30pm, Monday to Friday. There is the option for hybrid working.

WHAT KIND OF PERSON ARE WE LOOKING FOR?

We expect all our team members to share the same behaviour and culture code as Ride Shotgun, check them out below!

WE MAKE IT HAPPEN

• We own it– we want to feel proud of the work we do every day. So, we step up, we crack on and we take responsibility. And when we do that, our infectious and genuine passion for our work shines through.
• We are on it– “that’ll do”, won’t do. We expect a lot more of ourselves and each other. As a result we’re a proactive, driven bunch with a “can do” attitude, who love nothing more than spotting a problem and sorting it.

WE RIDE AS ONE

• No drama– we’re all in this together. We look out for, and after, each other. No questions asked. We understand each other and respect each other. We work brilliantly together. No drama. No egos. Nobody being a dick. I’ve got your back, you’ve got mine.
• Know-how– we work as one team, recognising and respecting each other’s skills and capabilities. We trust each other and we know there’s always someone in the team that will know the answer. It’s in our nature to collaborate because we know that when we work together, amazing things happen.

QUESTION EVERYTHING

• Be curious and creative– curiosity is our superpower. It drives us to dig deeper. To look at challenges from every angle using left and right brain thinking. Leave no stone unturned. There might be an idea or insight under it.
• Have guts and glory – we’re fearless in challenging the accepted norms. Brave enough to do things differently. To take risks and try new things. And if that means challenging clients, ourselves and each other…So be it.

WHAT DO WE OFFER?

The opportunity to make a real impact and be instrumental in shaping the future of a new, ambitious, and exciting agency. Based in Manchester, you’ll work with some of the world’s best brands and the region’s best talent to produce award winning creative work.

In addition, we offer a competitive salary and additional benefits including:

• 25 days holiday plus bank holidays.
• Your birthday off.
• Additional holidays through salary sacrifice.
• Company Sick Pay.
• Cycle to work scheme.
• Tech & Home Scheme.
• Pension contribution.
• Westfield health cash plan.
• Childcare salary sacrifice.
• Profit share scheme.
• Discounts portal with access to thousands of retailers.

DOES THIS SOUND GOOD TO YOU?

Applicants should be within commuting distance of our Manchester offices. Please apply via our online application portal.

No agencies please.

EQUAL OPPORTUNITIES STATEMENT

Ride Shotgun is committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).