Account Handler

Sammons Recruitment Ltd; Royal Tunbridge Wells; On-site; GBP 28,000; Full time

Job summary

A well-respected organisation in Tunbridge Wells is seeking a motivated Account Handler. This role involves building strong client relationships, managing enquiries, and ensuring smooth administration of insurance policies. Ideal candidates will have a background in client-facing roles within insurance or financial services. This position offers a competitive salary of £28,000 and excellent benefits.

Benefits

Excellent benefits

Qualifications

• Previous experience in a client-facing or account management role, ideally within insurance or financial services.
• Excellent written and verbal communication skills, with the ability to engage confidently at all levels.
• A customer-focused approach with a genuine passion for building and maintaining strong relationships.

Responsibilities

• Act as a key point of contact for clients, nurturing long-standing relationships.
• Manage daily enquiries and oversee the smooth administration of insurance policies.
• Work closely with internal colleagues to ensure seamless service across all departments.

Skills

Client management

Effective communication

Customer-focused approach

IT proficiency

Team collaboration

Job description

Overview

We are working on behalf of a long-established and highly respected organisation who are currently looking for a motivated Account Handler to join their team in Tunbridge Wells due to continued success. If you are someone who thrives in a client-focused role and enjoys building long-term relationships, this could be the perfect opportunity for you.

What’s on Offer

• Job type: Full time, permanent
• Location: Tunbridge Wells
• Salary: £28,000
• Excellent benefits

Key Responsibilities

• Act as a key point of contact for clients, nurturing long-standing relationships and delivering tailored support
• Manage daily enquiries and oversee the smooth administration of insurance policies
• Work closely with internal colleagues to ensure seamless service across all departments
• Maintain thorough and compliant records, ensuring accuracy in all documentation
• Keep informed of industry changes and continually build your technical expertise
• Identify opportunities to introduce additional services that align with client needs
• Support marketing efforts and client engagement activities to enhance visibility and retention

Skills, Experience, and Training Requirements

• Previous experience in a client-facing or account management role, ideally within insurance or financial services
• Excellent written and verbal communication skills, with the ability to engage confidently at all levels
• A customer-focused approach with a genuine passion for building and maintaining strong relationships
• Comfortable using a range of IT systems and quick to adapt to new technology
• Strong understanding of the insurance or financial services sector is advantageous
• A collaborative team player who brings initiative and a problem-solving attitude to their work

How to Apply

This is a fantastic chance to join a reputable organisation where your skills will be valued and developed. If you’re ready for your next step in a supportive and customer-first environment, we’d like to hear from you. Apply now or get in touch with our team to find out more.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! For full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion; however, we would welcome your application for alternative vacancies.