5-Star Luxury Hotel GM — Hands-On Leader, Inverness

Susan Hamilton Group; Inverness; On-site; GBP 150,000 - 200,000; Full time

Job summary

A luxury hotel in Inverness is seeking a passionate Hotel General Manager to lead a small team and ensure exceptional guest experiences. The ideal candidate will have a background in luxury hotels, outstanding customer service skills, and a hands-on approach to management. Responsibilities include overseeing finances, managing bookings, and maintaining high guest satisfaction. Competitive salary of £50k offered.

Qualifications

• Experience as an Assistant General Manager, Duty Manager, or Hotel General Manager.
• Hands-on experience in a small luxury hotel environment (4*/5*).
• Infectious personality and love for customer service.

Responsibilities

• Assist with check-in and check-out processes.
• Manage guest bookings and reservations.
• Oversee financial areas including budget and forecasts.
• Lead and manage a small team effectively.
• Maintain high standards of guest satisfaction.

Skills

General Manager

Customer service

Leadership

Communication skills

Attention to detail

Job description

A luxury hotel in Inverness is seeking a passionate Hotel General Manager to lead a small team and ensure exceptional guest experiences. The ideal candidate will have a background in luxury hotels, outstanding customer service skills, and a hands-on approach to management. Responsibilities include overseeing finances, managing bookings, and maintaining high guest satisfaction. Competitive salary of £50k offered.