48741 Service Tech Coordinator

Keysight Technologies; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology firm located in Telford is seeking a Calibration Technician to perform tests, calibrations, and repairs on mechanical and analytical test instruments. The ideal candidate will have a higher education degree in a relevant technical field and experience in mechanical calibration and repair. Responsibilities include solving technical problems, ensuring accuracy in service, and communicating with customers to meet their needs. The role involves physical tasks and working collaboratively in a team environment.

Qualifications

• Experience in mechanical calibration, maintenance, and repair.
• Understanding of mechanical systems and measurement principles.
• Ability to handle physical tasks such as lifting and moving equipment.

Responsibilities

• Tests, calibrates, and repairs test instruments to ensure accuracy.
• Solves technical problems of varying complexity.
• Communicates with customers to understand their requirements.

Skills

Mechanical calibration

Problem-solving

Diagnostic skills

Attention to detail

Team collaboration

Education

Higher education degree or specialized training in a relevant technical field

Tools

Calibration tools and software

Job description

Tests, calibrates/validates and repairs mechanical / dimensional, or analytical test instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is typically performed at a Keysight site but occasionally is performed at a customer location. Performs routine tasks, using prescribed procedures and technical duties that may require use of judgment. Solves a broad range of technical problems of varying scope and complexity. Solves test and calibration problems which require deep technical knowledge,

• Both Keysight and non-Keysight products are serviced. Work is performed at the Telford Service Centre.
• Performing routine tasks, using prescribed procedures and technical duties that may require use of judgment.
• Solving a broad range of technical problems of varying scope and complexity.
• Understand customers' requirements through face to face and written communication.
• Travel to customer sites <25% performing calibrations (On-site).
• Education: Higher education degree or specialised training/certification in a relevant technical field.
• Experience: Experience in mechanical calibration, maintenance, and repair. Experience in a laboratory or manufacturing environment is preferred.
• Technical Skills: Proficient in using calibration tools and software. Understanding of mechanical systems, components, and measurement principles.
• Problem-Solving: Good diagnostic and troubleshooting skills. Ability to identify and resolve issues efficiently.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Team Player: Ability to work collaboratively in a team environment and contribute to shared goals.
• Physical Requirements: Ability to handle physical tasks such as lifting and moving equipment, standing for extended periods, and working in various environments.

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.