3rd Line Storage Engineer

Fujitsu; Basingstoke; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global technology company in Basingstoke is seeking a 3rd Line Storage Support Engineer to assist a high-profile user community and maintain backup solutions. Ideal candidates will have experience with vCentre and Dell EMC storage. Eligibility for high-level security clearance is required. This role is fully onsite and provides opportunities for ongoing career development.

Qualifications

• Experienced in 3rd Line support and storage systems.
• Candidate must be eligible for high-level security clearance.
• Strong understanding of backup and storage solutions.

Responsibilities

• Assist high profile user community with their requests.
• Monitor and maintain storage and backup solutions.
• Conduct daily checks and maintain product lifecycle.

Skills

vCentre

Event Management Tooling (SCOM)

Dell EMC Storage solutions (Including Avamar & Data domain)

SCCM / MCM patch deployment

ITSM Tooling

Active Directory

Windows Server

Microsoft PKI

Job description

3rd Line Storage Support Engineer

Basingstoke - Fully Onsite

Shift Working (0700 – 1500 or 1100 – 1900)

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve:

We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, trigae and escalation is critical to the role.

Maintaining and supporting the backup and storage solution, to allow high availability of data in the event of loss or disaster recovery.
Conducting daily checks of the solution, producing documentation and maintaining the product’s lifecycle management.

The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account.

Your transferable skills and experience:

• vCentre
• Event Management Tooling (SCOM)
• Dell EMC Storage solutions (Including Avamar & Data domain)
• SCCM / MCM patch deployment
• ITSM Tooling
• Active Directory
• Windows Server
• Microsoft PKI
• This role requires candidates to be eligible and willing to undergo a high level of security clearance

Please note: It’s still worth applying even if you do not meet all the skill/experience requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in System Administration this could be the next opportunity for you.

Recruitment process

The recruitment process consists of one stage.

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum / essential criteria for the role. Email [e-mail] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric:

Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion

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