2nd Line IT Technician — Impactful School IT Support

eTeach UK Limited; Radstock; On-site; GBP 31,000 - 34,000; Full time

Job summary

An educational organization is seeking a 2nd Line IT Technician for its South Somerset Hub, covering sites in Yeovil, Castle Cary, and Taunton. This mobile role involves providing essential IT support, resolving issues, and rolling out new systems. The salary ranges from £31,537 to £33,699 annually, and employees enjoy benefits like 26 days of annual leave, access to a pension scheme, and employee assistance programs.

Benefits

26 days annual leave

government pension scheme

sick pay scheme

cycle-to-work scheme

employee benefits platform

Qualifications

• Passionate about IT and providing exceptional support.
• Strong foundation in various IT support situations.
• Driving license is essential for a mobile role.

Responsibilities

• Assist schools with IT needs across various sites.
• Resolve IT issues and roll out new IT systems.
• Provide both on-site and remote IT support.

Skills

IT support

customer service

problem-solving

communication

Job description

An educational organization is seeking a 2nd Line IT Technician for its South Somerset Hub, covering sites in Yeovil, Castle Cary, and Taunton. This mobile role involves providing essential IT support, resolving issues, and rolling out new systems. The salary ranges from £31,537 to £33,699 annually, and employees enjoy benefits like 26 days of annual leave, access to a pension scheme, and employee assistance programs.