24/7 Healthcare Switchboard Operator Frontline

Mersey and West Lancashire Teaching Hospitals NHS Trust; Sefton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Sefton seeks a telephone operator to deliver efficient communication services. This role involves handling business calls, implementing emergency procedures, and supporting various users, including patients and staff. The position demands the ability to work varied shifts as a lone worker and use multiple systems for administration and communication. Strong collaboration with other teams is essential to ensure effective service delivery and achievement of organizational goals.

Responsibilities

• Handle general business calls and implement emergency procedures.
• Provide telecommunications service for patients and staff.
• Collaborate with teams to develop knowledge of wards and departments.

Job description

A regional healthcare provider in Sefton seeks a telephone operator to deliver efficient communication services. This role involves handling business calls, implementing emergency procedures, and supporting various users, including patients and staff. The position demands the ability to work varied shifts as a lone worker and use multiple systems for administration and communication. Strong collaboration with other teams is essential to ensure effective service delivery and achievement of organizational goals.