Virtual Trip Coordinator

HB Travels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading travel agency is seeking a Virtual Trip Coordinator to assist clients with their travel planning. This fully remote role involves providing support through various communication platforms, coordinating travel arrangements, and ensuring clients have a smooth experience. Ideal candidates will possess strong communication skills and a passion for travel. Enjoy benefits like travel perks and flexible scheduling in this rewarding opportunity.

Prestations

Fully remote role

Travel perks and industry discounts

Training and ongoing support

Team-oriented community

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience; background in travel, tourism, or hospitality is a plus.
• Strong organizational skills and attention to detail.
• Ability to learn new systems, tools, and booking platforms quickly.
• A passion for travel and a desire to help clients plan memorable trips.

Responsabilités

• Assist clients through email, phone, and messaging platforms with questions about destinations, pricing, and travel options.
• Coordinate travel components such as flights, accommodations, cruises, tours, and transportation.
• Provide up-to-date information on travel requirements, documentation, and agency procedures.
• Manage booking updates, special requests, and cancellations as needed.
• Maintain accurate client information and follow up before and after travel for confirmation and feedback.
• Address concerns professionally with empathy and a solutions-focused mindset.

Connaissances

Excellent written communication skills

Excellent verbal communication skills

Customer service experience

Strong organizational skills

Attention to detail

Ability to learn new systems quickly

Passion for travel

Description du poste

About the Role We are looking for a Virtual Trip Coordinator to assist clients in planning and organizing their travel experiences from start to this role you will help travelers explore options understand requirements and navigate every step of the booking process. Youll ensure a smooth enjoyable planning experience by providing timely support accurate information and attentive customer care.

At HBTravels Agency USA we are dedicated to delivering personalized reliable travel services to clients across the United States.

Key Responsibilities

• Assist clients through email phone and messaging platforms with questions about destinations pricing and travel options.
• Coordinate travel components such as flights accommodations cruises tours and transportation.
• Provide up-to-date information on travel requirements documentation and agency procedures.
• Manage booking updates special requests and cancellations as needed.
• Maintain accurate client information and follow up before and after travel for confirmation and feedback.
• Address concerns professionally with empathy and a solutions-focused mindset.

Benefits

• Fully remote role work from anywhere with flexible scheduling.

• Travel perks and access to industry-only discounts.

• Training and ongoing support to help you grow as a travel professional.
• A positive team-oriented community focused on creating exceptional travel experiences.

What Were Looking For

• Excellent written and verbal communication skills.

• Customer service experience; background in travel tourism or hospitality is a plus.

• Strong organizational skills and attention to detail.

• Ability to learn new systems tools and booking platforms quickly.

• A passion for travel and a desire to help clients plan memorable trips.

Key Skills
Business Finance,ERP Sales,Access Control System,Attorney At Law,Credit,Application DevelopmentEmployment Type : Full TimeExperience: yearsVacancy: 1