Team Lead Account Management

RTB House; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading marketing technology company in Paris is looking for a Team Lead Account Manager. In this role, you will manage key accounts and lead a team of Account Managers to ensure client satisfaction and retention. Qualified candidates should have extensive experience in digital marketing account management, particularly with large clients, and a proven track record of team management. The position offers competitive compensation, a flexible hybrid work model, and a strong focus on employee development.

Prestations

Competitive compensation

Health & pension insurance

Lunch vouchers

Flexible work model

International induction program

Continuous learning opportunities

Qualifications

• At least 7 years of experience in digital marketing account management, particularly with programmatic and retargeting.
• 3+ years of experience in team management.
• Experience managing large e-commerce clients and building relationships with directors or C-level executives.

Responsabilités

• Oversee a portfolio of key accounts.
• Manage, support, and develop a team of Account Managers.
• Ensure client satisfaction and high retention.

Connaissances

Digital marketing account management

Team management

Client relationship building

Analytical thinking

Fluency in English

Description du poste

RTB House is a global company that provides state‑of‑the‑art marketing technologies for top brands and agencies worldwide. Its proprietary ad‑buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Our French team consists of 50 people and is an integral part of our company’s EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

The Account Management Team is at the heart of our success. The Team Lead Account Manager will take ownership of key accounts portfolios and ensure client satisfaction and high retention as well as manage a team of Account Managers.

Responsibilities

• Oversee a portfolio of key accounts;
• Manage, support, and develop a team of Account Managers;
• Hire new people to complete the existing team;
• Support the team in regular performance reporting to clients, including QBR presentations;
• Ensure client satisfaction and high retention for all clients managed by the team;
• Maintain local AM processes and global best practices;
• Coordinate and execute local projects in account management in line with company‑wide projects;
• Organise optimisations processes across Account Management & Technical Account Management teams;
• Internal reporting on individual and market performance to the Head of Account Management.

Desired experience

• At least 7 years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients;
• +3 years experience in managing teams;
• Experience in managing very large e‑commerce clients, including relationship building with director or C‑level;
• Analytical thinker and problem solver, quality‑first attitude, very high level of communication and presentation;
• Strong and clear motivation;
• Experience with target setting and evaluation is an asset;
• Fluency in English

Main objectives

• Within 1 month since hire: learn about RTB House and your new role. Finalise onboarding induction program
• Within 3 months: understand the whole process of a campaign (from set up to optimisation), assess the campaigns’ performance and understand the area of improvement
• Within 6 months since hire: demonstrate autonomy to manage the team, attend clients’ meetings to listen to the general business goals and bring added value in the discussions
• Within 1 year since hire: able to hire new people, to set goals and priorities, to assess quarterly performance, to build strong relationships with our clients to act as a trusted advisor

We offer

• Competitive compensation (fixed salary and bonus), health & pension insurance (Alan), lunch vouchers (Swile), 50% reimbursement of a public transportation fee
• A one‑month international induction program to discover the company and master the main tasks of your job;
• A multicultural and caring team which is the engine of our success;
• A 100% flexible mode of organisation (hybrid work model where each employee can mix remote work from home and time at the office in the Paris centre);
• Opportunity to work in one of the fastest growing companies in Europe - #46 out of 1,000 fastest growing European companies in the Financial Times #FT1000 list;
• The opportunity to learn and improve continuously: the company places the development of its employees at the heart of its strategy through internal and external training, 360° assessments, feedback culture, coaching and mentoring.