Support Consultant

Manhattan Associates; Paris; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

A leading company in supply chain commerce technology seeks candidates to analyze and resolve functional issues related to their software solutions. This role involves communication with clients and performing enhancements testing. Ideal candidates will have a technical degree, relevant experience in software support, and a willingness to travel.

Qualifications

• 1 year of experience developing, supporting or implementing packaged application software.
• 6 months experience with database troubleshooting or developing in SQL.

Responsabilités

• Analyze and resolve functional issues arising post implementation in supply chain software solutions.
• Work with analysts to provide issue resolution utilizing supply chain technologies.
• Perform testing of client-specific enhancements in a timely manner.

Connaissances

Database troubleshooting

SQL

Formation

Bachelor's degree in computer science, engineering, business or related field

Description du poste

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

Analyze and resolve functional issues that arise post implementation in connection with supply chain software solutions. Work with analysts to provide issue resolution utilizing supply chain technologies. Perform testing of client specific enhancements in a timely manner. Primary activities include client communication, testing, issues resolution, and post implementation support.

MINIMUM REQUIREMENTS

• Four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or related field
• 1 year of experience developing, supporting or implementing [packaged] application software
• 6 months experience with database troubleshooting or developing in SQL or related relational database
• Requires up to 50% travel.

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.