Spanish Speaking Customer Support Specialist

Cross Border Talents; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A customer service recruitment agency is seeking a professional in Lisbon to join a dynamic team. Candidates must possess advanced Spanish skills and B2 level English. Responsibilities include supporting sellers and buyers while providing exceptional service. The role offers competitive benefits including a meal allowance and private health insurance.

Prestations

Meal allowance (daily)

Monthly transport allowance

Private health insurance

Qualifications

• Minimum 1 year experience in customer service, telesales, or business development roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilités

• Support sellers and buyers with customer service expertise.
• Influence seller success and ensure customer satisfaction.

Connaissances

Advanced Spanish skills (C2)

English skills (B2)

Sales awareness

Proactive and customer-oriented mindset

Description du poste

Overview

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 -17:00 or 09:00 -18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success (mandatory)
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa
• Manifestação de Interesse also accepted
• Visa support may be discussed during the process

What We Offer

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance:
  • Available from day 1 (employee contributes a monthly fee)
  • Fully covered by the company after 6 months
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!