Solutions Specialist

Tribun Health; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A digital healthcare solutions firm located in Paris is looking for a pre-sales support professional. This role involves responding to requests for proposals, conducting product demonstrations, and managing customer relationships. The ideal candidate will have a Bachelor's degree in Computer Science or Life Sciences, experience in B2B sales, and fluency in both French and English. Additionally, a strong understanding of the healthcare sector is essential, along with excellent communication and interpersonal skills. This position also offers a hybrid work environment.

Prestations

Flexible work-life balance

Personalized onboarding program

Opportunity to work with an international team

Qualifications

• Experience in a pre-sales department/team.
• Strong commitment to technical support for the sales team.
• Strong understanding of the healthcare sector.
• Willingness to travel at least 50%.
• Ability to build internal networks for quick responses.

Responsabilités

• Conduct product demonstrations and respond to RFPs.
• Listen to customers’ challenges.
• Contribute to the design of custom solutions.
• Create pre-sales materials to support the sales team.
• Prepare technical environments for conferences.

Connaissances

B2B sales experience

Technical support provision

Excellent communication skills

Interpersonal skills

Proactive attitude

Problem-solving skills

Fluency in French

Fluency in English

Formation

Bachelor’s degree in Computer Science or Life Sciences

Outils

CRM tools

Description du poste

About Tribun Health

For over 15 years, Tribun Health has been driving the digital transformation of cancer diagnosis through the use of artificial intelligence.

We develop software solutions that enable the transition from traditional, microscope-based pathology to fully digital pathology workflows, empowering pathologists to work efficiently on the computer.

This digitalization of pathology services provides a powerful response to the increasing workload and growing diagnostic complexity faced by pathology departments. It also enables the seamless integration of AI algorithms that support diagnosis, prognosis, and the development of new therapies.

Tribun Health has been recognized with the prestigious “Best in KLAS” Customer Experience Award for three consecutive years, reflecting our strong commitment to customer satisfaction. We take pride in our innovative digital pathology solutions, our customer‑centric culture, and the positive impact we have on patients’ quality of life.

Your Role

Accelerate pre‑sales support by responding to RFPs / Tenders / Ad‑hoc requests, delivering product demonstrations, proposing solution architectures, conducting customer visits, managing webinars, and handling key information.

Your Day‑to‑Day Responsibilities

• Represent our company with a comprehensive understanding of our offerings.
• Listen to and understand customers’ challenges.
• Contribute to the design of tailor‑made solutions that meet customer needs.
• Promote and present solutions to customers, clearly highlighting their value.
• Use a Customer Relationship Management (CRM) tool to ensure standardized processes throughout all stages of the sales cycle.
• Contribute to the creation of pre‑sales materials to highlight the value of our solutions and support the sales team (demo scenarios and environments, RFx responses, webinar content).
• Create and maintain demonstration environments.
• Enrich the product knowledge base to support the tender and RFP production process.
• Create solution architecture proposals for specific customer use cases.
• Prepare technical environments and demo scenarios for conferences, then prepare for and participate in events.
• Deepen technological knowledge to build a comprehensive value proposition.
• Act as a facilitator between the development, sales, and marketing teams.

Education & Work Experience

• Bachelor’s degree in Computer Science or Life Sciences.
• Experience in B2B sales.
• Strong understanding of the healthcare sector across different geographic regions.
• Minimum required experience :
• First experience in a pre‑sales department / team
• First experience in healthcare software solutions
• Strong commitment to providing technical support to the sales team.
• Excellent communication, interpersonal, and organizational skills.
• Fluency in French and English. Additional languages are a plus, especially Spanish, Italian, and German.
• Ability to listen to healthcare professionals and IT experts.
• Willingness to travel at least 50% of the time.
• Resourceful and creative mindset.
• Ability to build an internal network to respond quickly to questions.
• Strong team spirit.
• Proactive attitude and problem‑solving skills.
• Strong interest in software solutions and the healthcare sector.
• Good understanding of software architecture and deployment models.

Our Recruitment Process

• Step 1 : CV screening
• Step 2 : Interview with the HR Director (30 minutes) and the Team via Teams
• Step 3 : Interview with our CEO (30 minutes)

Joining Tribun Health Means…

• The opportunity to work with an international team and experts in their fields
• Meaningful assignments with structured support throughout the internship, supervised by a dedicated mentor
• Working in a startup‑like environment
• Offices located at the foot of Montparnasse Tower, close to shops, restaurants, and places to explore 🤩

Our Values

Respect, Curiosity, Innovation, Sharing, and Perseverance

Work Environment

🧩 Hybrid organization allowing flexibility and work–life balance

🤝 Onboarding : a personalized onboarding program to ensure a smooth integration