Social Media & Community Manager

InterGame Ltd; Dinan; Hybride; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading B2B provider in France seeks a Content Manager – Social & Community to develop and execute a cohesive content strategy. The successful candidate will create engaging content, moderate online communities, and analyze performance metrics. Strong experience in content management and social media strategy is essential. This role thrives on creativity and collaboration within a dynamic environment, focusing on both brand engagement and community building.

Qualifications

• Proven experience in content management, social media strategy, or community management.
• Strong understanding of major social platforms and their best practices.
• Proficiency with social media tools and analytics platforms.

Responsabilités

• Develop and deliver a comprehensive social and community content strategy.
• Create engaging, high-quality content tailored to individual platforms.
• Build, maintain, and moderate active online communities.

Connaissances

Content management

Social media strategy

Community management

Excellent written and verbal communication

Analytical skills

Creative thinking

Collaboration

Outils

Sprinklr

Hootsuite

Google Analytics

Description du poste

A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East.

The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry.

Role:

As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands‑on creativity and thrives in dynamic, fast‑paced environments.

Responsibilities:

• Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs.
• Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms.
• Oversee the content calendar, ensuring consistent, timely, and on‑brand output.
• Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement.
• Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors.
• Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty.
• Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies.
• Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers.
• Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence.
• Collaborate with marketing, creative, and cross‑functional teams to maintain cohesive messaging across all channels.

Experience:

• Proven experience in content management, social media strategy, or community management.
• Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices.
• Excellent written and verbal communication skills, with strong attention to detail and creative thinking.
• Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics).
• Experience with design, video editing, or multimedia tools is an advantage.
• A passion for community-building, audience engagement, and elevating brand advocacy.
• Solid analytical and reporting skills, with the ability to translate data into actionable insights.
• A collaborative mindset and strong interpersonal skills for working effectively across teams.