Service Contract Engineer - Pérols

Vestas; Pérols; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading company in renewable energy is seeking a Service Contract Engineer in Pérols, Occitanie, to oversee maintenance contracts and ensure customer satisfaction. The ideal candidate will have an Industrial Engineer Diploma and exhibit strong commercial and communication skills in both French and English. Responsibilities include building customer relationships, managing contract financials, and coordinating with sales and technical teams. This position offers unique career perspectives in a progressive and international environment, emphasizing teamwork and initiative.

Prestations

Career perspectives in a progressive environment

Secure working conditions with top protection equipment

Joining a leading international group in Wind Power

Qualifications

• Experience in wind/renewable energy appreciated.
• Work experience in a multinational environment is highly appreciated.

Responsabilités

• Supervise maintenance contracts and be the focal point for customers.
• Build and maintain good relationships with customers.
• Deliver advanced technical requests by identifying internal stakeholders.
• Ensure inter-department coordination to address customer requests.
• Ensure financial contract management including invoicing and billing.
• Sell additional maintenance services or options.
• Support claims received from customers.
• Organize and prepare customer meetings.
• Interact with various teams within the company.
• Respect QSE rules.

Connaissances

Commercial/sales management

Advanced communication skills

Proficiency in French

Proficiency in English

Pack Office

Formation

Industrial Engineer Diploma or Business School

Description du poste

Professional | Full-Time | Commercial

The Customer Support department, within Service Direction, in charge maintenance contract management in France, is looking for a Service Contract Engineer who will coordinate a portfolio of customers with windfarms under service contract and will ensure coordination between the Sales, Operations and Technical teams, in order to ensure excellent Customer Satisfaction.

Responsibilities

You will have the following responsibilities :

• Supervise maintenance contracts and be the focal point in Service department for the customer.
• Build and maintain good relationships with customers, understanding their needs, responding to queries and providing effective service.
• Deliver advanced technical requests from customer by finding relevant internal stakeholder to support and propose solution to customers.
• Ensure inter-department coordination within the Vestas Group to respond to customer requests and issues.
• Ensure financial contract management (invoicing, indexation, billing plan, overdues).
• Sell additional maintenance services or options.
• Support claims received from customer.
• Organize and prepare customer meetings.
• Interact with maintenance, technology, construction, sales and operations teams.
• Apply, follow-up and respect QSE rules of the Group.

Qualifications

• Industrial Engineer Diploma or Business School.
• Will be required to demonstrate commercial/sales management and advanced communication skills. Proficient in French and English and Pack Office.
• Experience in wind/renewable energy appreciated and or in accounts management.
• Work experience in a multinational environment is highly appreciated.

Competencies

We are looking for a motivated person, who likes to take initiatives, who communicates effectively, is action and problem solving oriented, is able supervise several files at once, and above all who works within a team. Motivated, focused, autonomous, results-oriented, willing to travel for work (%).

What we offer

Career perspectives in an exciting job in a progressive and international environment

A secure environment that will protect you while working in the field, as well as the best specific protection equipment on the market thanks to strict security rules

Integrating Vestas means joining an International Group, one of the leaders of the Wind Power market, with years of experience.

Vestas has been in France for more than years and we are still growing!

DEIB Statement

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.