Senior Product Data Analyst

Front; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading AI-powered customer service platform in Paris is looking for a data analyst to drive product strategy using deep data insights. You will collaborate with cross-functional teams and utilize SQL to analyze large datasets. A Bachelor's or Master's degree in a quantitative field and 2+ years of related experience are required. This hybrid role requires working in the office on Tuesdays and Thursdays, with a competitive salary and benefits offered.

Prestations

Competitive salary

Equity options

Fully covered health insurance

Paid parental leave

Generous paid time off

Mental health support

Lifestyle stipend of 75 Euro per month

Winter break from Christmas to New Year's Day

Qualifications

• 2+ years in analytics, consulting, or data science roles.
• Strong understanding of statistics and A/B testing.
• Ability to work in a fast-paced environment.

Responsabilités

• Make recommendations on product strategy based on customer data.
• Collaborate with cross-functional teams to drive key metrics.
• Generate insights from data analysis.

Connaissances

Quantitative analysis

SQL proficiency

Critical thinking

Collaboration

Formation

Bachelor's or Master's degree in a quantitative field

Description du poste

Overview

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

What will you be doing?

• Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior

• Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas

• Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests

• Evangelizing insights and scaling access to product data, building a data-driven culture across the company

• Collaborating with other data & analytics functions to ensure we have the right data foundations in place

What skills & experience do you need?

• 2+ years of experience in a quantitative role, e.g. analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets

• Bachelor's, Master’s, or equivalent degree in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, Data Science, etc.)

• Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation

• Full professional English proficiency

• You are impact-focused, eager to jump in and work in a fast-paced environment

• You are a strong critical thinker, excited to solve ambiguous problems

• You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience

Hybrid work

This is a hybrid role, expected to be in our Paris office on Tuesdays and Thursdays.

What we offer

• Competitive salary

• Equity (we are post-series D & backed by some of the best VCs in the US)

• Fully covered private health insurance

• Paid parental leave

• Generous paid time off

• Flexibility to work from home 3 days/week (unless posted as a full-remote role)

• Mental health support with Workplace Options

• Family planning support with Maven

• 75 Euro per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities

• Winter Break - Our offices are closed from Christmas to New Year\'s Day!

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