Remote Travel Concierge & Customer Experience Specialist

Prestige Travel Agency by Mich; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading travel agency is looking for a Travel Customer Experience Representative to provide excellent service throughout the client journey. The role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. Applicants should have strong communication and customer service skills, with a passion for travel. This position offers a fully remote environment and various travel perks.

Prestations

Fully remote, flexible work environment

Career growth opportunities

Travel perks and industry discounts

Training and ongoing support

Qualifications

• Customer service experience required; travel or hospitality experience preferred.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.

Responsabilités

• Respond to customer inquiries via phone, email, and messaging platforms.
• Assist clients with travel bookings, modifications, cancellations, and special requests.
• Resolve customer concerns with empathy and effective problem-solving.

Connaissances

Excellent written and verbal communication skills

Customer service experience

Strong organizational skills

Comfortable with technology

Passion for travel

Description du poste

A leading travel agency is looking for a Travel Customer Experience Representative to provide excellent service throughout the client journey. The role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. Applicants should have strong communication and customer service skills, with a passion for travel. This position offers a fully remote environment and various travel perks.