Remote Travel Concierge | Craft Seamless Journeys

Sweetcarolinatravels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel agency is seeking a Remote Travel Specialist to support clients from planning to return home. This role demands strong communication skills, experience in customer service, and a passion for travel. Responsibilities include managing bookings, providing travel insights, and ensuring customer satisfaction. The ideal candidate is tech-savvy, detail-oriented, and ready to embrace the flexible, remote work environment. Join our community-focused team where we strive to create memorable travel experiences.

Prestations

Exclusive travel perks

Access to industry discounts

Professional development through mentorship

Qualifications

• Minimum experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and strong organizational habits are essential.
• Adaptability to new systems and booking tools is necessary.

Responsabilités

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and cancellations.
• Provide insights on destinations and travel documents.
• Follow up on trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Connaissances

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Love for travel

Description du poste

A travel agency is seeking a Remote Travel Specialist to support clients from planning to return home. This role demands strong communication skills, experience in customer service, and a passion for travel. Responsibilities include managing bookings, providing travel insights, and ensuring customer satisfaction. The ideal candidate is tech-savvy, detail-oriented, and ready to embrace the flexible, remote work environment. Join our community-focused team where we strive to create memorable travel experiences.