Remote French-Speaking Customer Support Pro

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment firm is seeking a Customer Support Specialist to work remotely, assisting customers via phone, chat and email. The role requires fluency in French and strong communication skills in English, alongside problem-solving abilities. The ideal candidate will thrive in a fast-paced environment and help maintain high customer satisfaction. The position offers competitive compensation and support for relocation expenses to Greece, including flights and accommodation.

Prestations

Support for relocation expenses

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Qualifications

• Fluency in French is a must.
• Excellent communication skills in English are required.
• Problem-solving and communication skills are essential.
• Technical knowledge is very helpful.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and close customer cases efficiently.
• Maintain high customer satisfaction levels.
• Build professional relationships with partners.
• Meet targets as outlined in client agreements.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Description du poste

A recruitment firm is seeking a Customer Support Specialist to work remotely, assisting customers via phone, chat and email. The role requires fluency in French and strong communication skills in English, alongside problem-solving abilities. The ideal candidate will thrive in a fast-paced environment and help maintain high customer satisfaction. The position offers competitive compensation and support for relocation expenses to Greece, including flights and accommodation.