Remote French-Speaking Customer Advisor Portugal Relocation

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment company is looking for a Customer Service Advisor fluent in French to join their team in Portugal. Candidates will manage customer queries through various channels, and must be willing to relocate. A strong emphasis is placed on communication skills and a customer-focused approach. The position offers relocation support, a friendly environment, and opportunities for career advancement. Applicants can enjoy work-life balance in beautiful Portugal while being part of an inclusive international team.

Prestations

Flight reimbursement

Studio accommodation

Healthcare coverage

Social events

Paid training

Flexible rotating shifts

Qualifications

• Fluent in French and proficient in English (B2).
• Experience in customer service or hospitality is a plus.
• Must hold an EU passport or Portuguese residency card.

Responsabilités

• Handle customer queries via phone, chat, and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Connaissances

Fluent/C2 French

B2 English proficiency

Strong communication skills

Problem-solving skills

Description du poste

A recruitment company is looking for a Customer Service Advisor fluent in French to join their team in Portugal. Candidates will manage customer queries through various channels, and must be willing to relocate. A strong emphasis is placed on communication skills and a customer-focused approach. The position offers relocation support, a friendly environment, and opportunities for career advancement. Applicants can enjoy work-life balance in beautiful Portugal while being part of an inclusive international team.