Réceptionniste/Assistant Administratif / Receptionist/Administrative Assistant

Campus Saint-Jean, Université de l'Alberta; Saint-Jean; Sur place; EUR 28 000 - 39 000; Plein temps

Résumé du poste

Une institution d'enseignement supérieure recherche un(e) Réceptionniste/Assistant(e) Administratif(ve) à Saint-Jean. Le candidat idéal doit être bilingue en français et en anglais, avec au moins deux ans d'expérience en soutien administratif. Les principales responsabilités incluent la gestion de la réception et des tâches administratives au sein du bureau du doyen. Un salaire compétitif est proposé pour un poste à temps plein.

Qualifications

• Minimum de deux ans d'éducation postsecondaire.
• Au moins deux ans d'expérience en soutien administratif.
• Connaissance de base des processus comptables et financiers.

Responsabilités

• Ouvrir et fermer la réception selon les horaires de l'université.
• Fournir des services de réception aux visiteurs.
• Gérer les demandes par téléphone, e-mail ou personnellement.

Connaissances

Compétences en communication

Compétences organisationnelles

Service à la clientèle

Bilingue en français et en anglais

Maîtrise de Microsoft Office

Capacité à travailler de manière autonome

Formation

Éducation collégiale ou universitaire

Outils

Microsoft Office

Google Suite

Description du poste

Overview

Job title: Receptionist/Administrative Assistant

Department: Campus Saint-Jean, University of Alberta

Location: Campus Saint-Jean, Edmonton

Type: Full-time, permanent; 35 hours per week

Salary: $46,697.04 to $62,542.68

Language note: Campus Saint-Jean is the Francophone faculty of the University of Alberta. Applicants must be fluent in French (spoken and written). Applications must be submitted in French to be considered.

Position Context

This position is part of the Non-Academic Staff Association of the University of Alberta (NASA). It focuses on reception duties and serves as the first point of contact for staff, students, visitors, and the Campus Saint-Jean community. It also involves a range of administrative tasks in support of the Dean’s Office and Administrative Services.

Responsibilities

• Open and close the reception according to University hours.
• Provide reception services for Campus Saint-Jean, including visitors to the Dean’s Office and senior leadership.
• Greet, orient, and inform the public, staff, students, and alumni; respond to inquiries in person, by phone, or by email, and redirect as needed.
• Coordinate arrivals of visitors, guests, and delegations (directions and itineraries).
• Maintain up-to-date knowledge of academic and language programs to assist and inform users.
• Manage access cards, update the database, and apply access restrictions during holidays.
• Monitor mail, workrooms, and meeting rooms; allocate mailbox space and distribute mail.
• Manage key inventory and assignments using SimpleK software; maintain the Receptionist Procedures Manual.
• Support administrative tasks for the Dean’s Office and Administrative Services as required.
• Coordinate catering services, update directories and way-finding, process purchases via SupplyNet, and maintain office supply inventory.
• Perform monthly PCard reconciliations and ensure policy compliance; process deposits, payments, and electronic transactions.
• Manage the csjtrans mailbox and liaise with Finance Partners and Shared Services; ensure office equipment functionality and coordinate service requests.
• Maintain room booking systems and assist with event logistics (RSVPs, invitations, catering, badges).
• Maintain records: filing, digitizing, and archiving per retention policies; update phone/address lists and electronic directories.
• Support facilities matters, maintenance requests, and general co-worker coverage as needed.

Qualifications

• Minimum two years of post-secondary education; college or university degree is an asset.
• At least two years of administrative support experience in a large organization.
• Bilingual in French and English.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and Google Suite.
• Basic knowledge of accounting and financial processes.
• Ability to multitask, work independently, and collaboratively; high level of confidentiality and attention to detail.
• Demonstrated intercultural competence and professionalism.

Application Instructions

Applications must include a resume and a cover letter written in French to be considered. In your cover letter, address the organization’s culture of trust, effectiveness, and execution.

Applications without a French cover letter (and without answering the culture question) will not be considered. The University of Alberta is committed to an inclusive and accessible hiring process. If accommodations are needed, please indicate during the interview process scheduling.

Additional Notes

All University employees have a responsibility to foster a safe, inclusive, and respectful workplace. The University of Alberta encourages applications from all qualified persons and supports diversity in its workforce.

Note: This opportunity will remain open until midnight, September 30, 2025, local Edmonton time.