Operations Manager France Brest

Ovrsea; Paris; Hybride; EUR 35 000 - 38 000; Plein temps

Résumé du poste

A forward-thinking logistics company based in Paris is seeking an Operations Manager to coordinate international transport and manage service providers. The role requires fluency in French and English, as well as experience in fast-paced, dynamic environments. Responsibilities include managing customer portfolios, resolving operational issues, and participating in invoicing. Candidates should possess strong analytical skills and a drive for continuous improvement. The position offers competitive salary and benefits including healthcare coverage, meal vouchers, and a flexible remote policy.

Prestations

Commuter benefits

Meal vouchers

Healthcare with 80% covered by the company

Flexible remote policy

Qualifications

• Fluent in both French and English.
• Experience handling challenging situations in transportation.
• Interest in the transport industry and willingness to learn.

Responsabilités

• Manage a portfolio of customers for international transport coordination.
• Coordinate air, sea, road, and rail transport operations.
• Participate in invoicing and customer communication regarding discrepancies.
• Develop supplier relationships and enhance team knowledge.

Connaissances

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Description du poste

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying and optimizing international freight management through technology. They coordinate the transports of 700 companies across 60 countries and provide their clients with a unique platform on which their teams can manage their shipments in a simple and transparent way.

Are you ready to join us and be a part of this exciting adventure?

The Operations team

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact, the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy and customer awareness are the guiding principles that drive our team.

This position is based in Landerneau (Bretagne).

Your missions as an Operations Manager at OVRSEA

As an Operations Manager you will be the primary coordinator of international transport, managing our service providers including agents, shipping and trucking carriers, and customs brokers. You will keep clients informed about their shipment progress, update them on key stages, guide them through challenges, and provide the best possible solutions when necessary. Committed to delivering high-quality service, prompt responsiveness and reliability you will drive OVRSEA’s growth with the following responsibilities:

Global transport operations for large imports or exports (70%)

• Manage a portfolio of customers.
• Coordinate and organize air, sea, road and rail transport.
• Advise customers and proactively resolve issues.

Operational planning and pricing of international transport (10%)

• Respond to customer requests for quotations: complete planning of international transport by sea, air and rail.
• Participation in the improvement loop between quotation operations and invoicing; step back and improve upstream to make operations run more smoothly and invoicing easier.

Manage customer invoicing (10%)

• Participate in the invoicing of transport files.
• Manage contact with customers to explain differences that may appear between the quotation and the billing.

Development and structuring (10%)

• Manage supplier relationships and negotiations (carriers & agents worldwide).
• Develop the team’s knowledge (research and production of articles).
• Refine operational strategies.

What will this job bring you

• Relational skills: you will interact with people from more than 70 countries (customers, service providers) from various industries and company sizes.
• We value a strong learning environment at OVRSEA. Continuous learning is very important to us, which will allow you to solve rather complicated problems.
• We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.

Why join us at OVRSEA

• Join a corporate-backed tech startup for an incredible human adventure. Together let’s make a huge impact on the international transport revolution.
• Be part of our team of ambitious and talented individuals who share our values: analytical thinking, quality execution and a deep thirst for learning.
• Experience a personalized onboarding program and a clear career trajectory with defined career paths for each team, setting you up for success from day one.
• Work in a vibrant work environment and take on challenging projects collaborating with other teams while enjoying a high level of ownership and autonomy.
• Benefit: commuter benefits, meal vouchers and healthcare in France; 80% of health insurance paid by OVRSEA, Swile card with 10 per worked day, flexible remote policy and other benefits.
• Engage in exciting events including weekly culture presentations (the famous OVRSEA PICs), learning sessions, team rituals and great parties.

Are you the one

• You have a strong interest in the transport industry. You are curious by nature and never satisfied with the answer we’ve always done it this way.
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time and non-stop deadlines. You think solutions rather than problems and you are able to take initiative.
• You are fluent in both French and English.

Our recruitment process

• Screening call with Hugo, Head of Operations in France (45).
• Interview including a business case with one of our Operations Team Leaders and a Senior Operations Manager (60).
• Interview with Brieuc, COO.
• The final proposal.

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Type: Full-Time

Experience: years

Vacancy: 1

Salary: 35,000 - 38,000 a year

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications, analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

We require a Manager-level experience.