On-Site IT Support Engineer & Tech Mentor

Amazon Europe Core - FR - D21; Clichy; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading global e-commerce company in Clichy is looking for an ITS Support Engineer. This role involves providing hands-on technical support, troubleshooting issues, and ensuring minimal downtime for corporate employees. The candidate must have a strong understanding of IT systems, proven experience in troubleshooting, and excellent communication skills. The company values diversity and encourages applicants from all backgrounds. This position offers opportunities for career growth and development in a collaborative IT environment.

Prestations

Full range of employee benefits

Mentorship and career growth opportunities

Qualifications

• Proven experience troubleshooting technical systems and providing support.
• Ability to manage and optimize Windows Server services.
• Experience in maintaining network protocols and security.

Responsabilités

• Deliver on-site technical support and resolve issues.
• Provide on-call assistance for high-severity incidents.
• Participate in improvement projects and manage IT asset inventory.

Connaissances

Troubleshooting technical systems

Installation and fault finding

Technical support and network administration

Managing Microsoft Windows Server

Network protocols (DNS/DHCP/TCP)

Windows and Linux OS

Large-scale networking experience

Formation

High school or equivalent diploma

Description du poste

A leading global e-commerce company in Clichy is looking for an ITS Support Engineer. This role involves providing hands-on technical support, troubleshooting issues, and ensuring minimal downtime for corporate employees. The candidate must have a strong understanding of IT systems, proven experience in troubleshooting, and excellent communication skills. The company values diversity and encourages applicants from all backgrounds. This position offers opportunities for career growth and development in a collaborative IT environment.