Luxury Travel Consultant – Customer Experience

Prestige Travel Agency by Mich; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel agency is seeking a Travel Experience Specialist to provide exceptional support in planning luxury travel experiences. This fully remote role requires strong communication skills, customer service experience, and attention to detail. You will assist clients with reservations, monitor bookings for accuracy, and ensure satisfaction through effective solutions. Flexible schedules and travel perks are offered. This is an excellent opportunity for those passionate about creating memorable client experiences.

Prestations

Flexible work schedule options

Career development opportunities

Travel-related perks and industry discounts

Qualifications

• Strong communication and interpersonal skills required.
• Experience in customer service within travel or hospitality preferred.
• Ability to work independently in a remote setting.
• High attention to detail is essential.

Responsabilités

• Provide responsive customer support through various communication channels.
• Assist clients with travel reservations and itinerary updates.
• Monitor bookings for accuracy and confirm client satisfaction.
• Resolve client questions with a solutions-focused approach.

Connaissances

Strong communication and interpersonal skills

Customer service experience in travel or hospitality

Ability to work independently

High level of organization

Outils

Digital tools and communication software

Description du poste

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service personalized support and smooth coordination for clients before during and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism attention to detail and a commitment to excellencewhile working from the comfort of your home.

What Youll Do

• Provide responsive and professional customer support via phone email and online messaging


• Assist clients with leisure and luxury travel reservations itinerary updates and special accommodations


• Communicate essential travel details documentation requirements and agency guidelines


• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction


• Resolve client questions or concerns with care and a solutions-focused mindset


• Maintain organized records and update internal systems as needed

What Were Looking For

• Strong communication and interpersonal skills


• Customer service experience in travel hospitality or a related field preferred


• Ability to work independently in a remote environment


• High level of organization and attention to detail


• Comfortable using digital tools booking platforms and communication software


• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)


• Flexible work schedule options


• Career development and advancement opportunities


• Travel-related perks and industry discounts


• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.