Lisbon-Based Italian Customer Support Specialist

FH Collective Academy; Rennes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading support services provider in Lisbon is looking for a Customer Support Specialist for the Italian market. In this role, you will assist customers with product inquiries and troubleshooting while delivering exceptional service. Ideal candidates are fluent in French and have a passion for customer satisfaction. This position offers competitive pay, a relocation package, and a vibrant work environment in a beautiful city.

Prestations

1000 € / month base

Performance bonus

2000 € welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & training

Qualifications

• Fluent in French (C1/C2) and good English (B2).
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Description du poste

A leading support services provider in Lisbon is looking for a Customer Support Specialist for the Italian market. In this role, you will assist customers with product inquiries and troubleshooting while delivering exceptional service. Ideal candidates are fluent in French and have a passion for customer satisfaction. This position offers competitive pay, a relocation package, and a vibrant work environment in a beautiful city.