Lifecycle Services Sales Specialist

emerson; Saint-Priest; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global energy solutions company is looking for a Sales Specialist to coordinate Customer Adoption & Expansion activities in the Benelux and France regions. You will implement business strategies, collaborate with internal teams, and engage customers to improve satisfaction and expansion efforts. Ideal candidates hold a Bachelor's degree in engineering and possess strong customer-facing skills, along with operational knowledge in customer management. The role demands excellent communication abilities in English, with knowledge of Dutch and French as an asset.

Qualifications

• Proven track record of working in customer-facing roles.
• Ability to adapt to shifting priorities in a dynamic workplace.
• Experience working with distributed teams is important.

Responsabilités

• Implement business strategy for Adoption & Expansion in the Pipeline & Terminal sectors.
• Collaborate with functional groups to ensure effective service delivery.
• Engage with teams to improve customer satisfaction and value realization.

Connaissances

Customer-facing roles

Stakeholder-needs analysis

Excellent English communication

Knowledge of Dutch and French

Operational knowledge of customer management

Formation

Bachelor's degree in engineering

Description du poste

The Pipeline & Terminal Solutions Lifecycle Services Sales Specialist will be responsible for coordinating and supporting Customer Adoption & Expansion activities in the Benelux and France regions, for Emerson’s Energy, Transportation, and Storage Solutions (ETS) business, serving customers who operate extensive terminal and pipeline networks for hydrocarbons, renewables, and chemicals.

The role will focus on executing the business strategy, ensuring effective service delivery, and driving measurable results from Adoption and Expansion initiatives. It requires close collaboration with customers and internal teams—sales, operations, technology, and support—to maintain satisfaction and retention, oversee maintenance of existing applications, grow the installed base, and identify new business opportunities together with the ETS Europe sales organization.

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be :

• To implement the business strategy for Adoption & Expansion for the Pipeline & Terminal customers in Benelux and France.
• To collaborate with other functional groups and managers to ensure the delivery of the agreed strategies and objectives.
• To engage with sales, technology, & support services teams to help improve overall customer satisfaction and to support customer value realization.
• To collect customer insights and feedback to continuously improve customer retention & expansion best practices, portfolio offerings, and product features.
• To ensure Adoption & Expansion productivity & performance achievement in collaboration with the Customer Success Management (CSM) team.

Who You Are :

You are the first to identify potential future policies, practices, and trends within the organization, the competition, and the marketplace. You consistently apply a business-driven and marketplace-focused approach when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage expressing diverse ideas and opinions to empower your team. You are a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.

For This Role, You Will Need :

• Bachelor's degree in engineering required.
• Successful track record of customer-facing roles.
• Good operational knowledge of customers & contracts management.
• Stakeholder-needs analysis, support prioritization, and coordination with technology and services are a must.
• Able to influence, present, and interact comfortably at all organizational levels.
• Adapt to shifting priorities and remain flexible with ever-changing processes.
• Experience in working with geographically distributed teams.
• Excellent English written and oral communication skills; working knowledge of Dutch and French languages required.

Preferred Qualifications that Set You Apart :

• Demonstrated experience in the O&G midstream industry.
• Strong understanding of Emerson's Pipeline & Terminal Solution portfolio or similar.
• Experience liaising with technology and service groups.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.