Lead Banquet Server

Cambria Detroit; Saint-Côme-d'Olt; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A luxury hotel is seeking a Banquet Lead to manage banquet events and ensure guest satisfaction in Saint-Côme-d'Olt, France. The ideal candidate will supervise operations, oversee event flow, and communicate with kitchen staff to align with event timelines. Previous banquet experience is essential. This role offers an opportunity to work in a vibrant environment catering to modern travelers, ensuring exceptional service and guest experience.

Qualifications

• Minimum of 3 years' experience as a banquet captain or similar role.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong organizational skills and attention to detail.

Responsabilités

• Supervise all banquet events and ensure smooth operations.
• Communicate with the kitchen and coordinate guest service.
• Perform banquet server duties and maintain clean work areas.

Connaissances

Event coordination

Customer service

Communication

Formation

High school diploma or GED

Description du poste

The Cambria Hotel in Detroit is expanding and looking for a Banquet Lead to join our team!

The Cambria Hotel in Detroit features upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs.

Job Summary

The Banquet Lead supervises all banquet events at the Cambria Detroit hotel. As the Banquet Lead, you will be responsible for ensuring that banquet operations run smoothly and prioritizing the comfort and safety of our guests.

Event Coordination & Flow

• Reviews event orders (BEOs) prior to service to understand timelines, menus, room setup, and special requirements.
• Ensures event spaces are properly set, stocked, and guest-ready according to BEO standards.
• Monitors the pacing of food and beverage service to ensure alignment with event timeline.
• Communicates with the kitchen on course timing, dietary needs, last‑minute changes, or issues.
• Coordinates with fellow servers to divide tasks and maintain smooth service transitions.
• Acts as the guest‑facing point person for basic event questions or requests during service.
• Identifies and escalates any issues to the manager on duty when necessary.

Service Support

• Performs full banquet server duties including greeting guests, taking beverage orders, serving plated or buffet meals, clearing tables, and resetting as needed.
• Assists with bar service or beverage stations when required.
• Ensures all side duties are completed such as stocking, polishing, and maintaining clean work areas.
• Guides coworkers on event flow, sequence of service, and expectations for the shift.

End-of-Event Duties

• Confirms breakdown and reset tasks are completed according to hotel standards.
• Verifies that equipment is returned, linens bagged, and all materials are properly stored.
• Completes basic post‑event documentation (if required), such as noting special issues or lost items.
• Ensures the banquet space is left clean, secure, and ready for the next event.

Education and Experience

• High school diploma or GED preferred.
• A minimum of 3 years’ experience as a banquet captain or similar.

Physical Requirements

• Regularly required to stand, walk, and talk or hear.
• The employee is required to reach with hands and arms and taste or smell.
• The employee must regularly lift and/or move up to 10‑25 pounds and frequently lift and/or move up to 50 pounds.
• Regularly required to bend and twist.

Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.