Lead Application Engineer (Thermal)

ATTB - The Big Jobsite; Les Ulis; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading technology firm seeks an experienced Lead Application Engineer specializing in thermal interface materials. The role involves supporting product development and customer service, collaborating with cross-functional teams, and providing technical support globally. Candidates should possess a degree in engineering or material science and have significant experience in R&D or application engineering.

Qualifications

• 7+ years of experience in R&D or application engineering.
• Experience in material handling is a plus.
• Understanding of thermal product testing required.

Responsabilités

• Support TIM product development and customer service needs.
• Act as the interface between field and lab for customer needs.
• Design internal screening evaluations and optimize processes.
• Provide global on-site customer support as needed.

Connaissances

Thermal Interface Materials (TIM) product support

Customer/application support

Cross-functional collaboration

Statistical analysis

Formation

Bachelor's or Master's degree in engineering or material science

Outils

MinTab

JMP

Description du poste

Overview

Lead Application Engineer (Thermal) — Santa Clara, California — Full Time

Responsibilities

• Support all facets of Thermal Interface Materials (TIM) product development and customers field service needs.
• Act as the interface between field and lab in capturing and translating customers' needs for new applications and products.
• Design and administrate internal screening evaluations of developmental and commercialized products, optimize material assembly processes, and direct interaction with customers to troubleshoot and solve product and process related problems.
• Collaborate with cross-functional teams globally.
• Provide global on-site support at the company's customers as needed.
• Travel up to 25% globally, covering all the company's consumer electronics manufacturing customers.
• Requires approximately 50% of the time working with Lab-Application Engineering personnel to bridge customer needs and 50% of the time working directly with the customers on technical support.
• Understand customer culture and anticipate their needs when developing new products/processes.
• Mentor and guide the global team in both technical and business areas.

Qualifications

• A bachelor/master's degree with 7+ years of working experience or a doctor's degree with 5+ years of working experience in R&D or application engineering field.
• Education in engineering or material science discipline is required.
• Deep knowledge of TIM products, as well as demonstrated customer/application support, is highly .
• Experience in material handling such as dispensing and printing is a plus.
• Understanding and demonstration of testing of thermal products is required.
• Knowledge of statistical analysis using MinTab and/or JMP is desirable.
• Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable.