Inside Sales - Italy

BlueSnap, Inc; Ventes; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company in shipping solutions is looking for an Inside Sales representative to join their Genoa Sales Team. The role involves preparing customer meetings, managing data, and maintaining performance tracking metrics. Successful candidates will have completed an apprenticeship in shipping and possess strong geographical knowledge, with the ability to work efficiently under pressure.

Qualifications

• Ability to work under pressure.
• Geographical knowledge.
• Experience with special and dangerous cargo is appreciated.

Responsabilités

• Schedule, research, and prepare material for Outside Sales meetings.
• Track customer performance within accounts portfolio.
• Ensure data accuracy in ZRM for cargo shipped by controlled customers.

Connaissances

Geographical knowledge

Ability to work under pressure

Formation

Completed apprenticeship in shipping or forwarding

Description du poste

We are looking for Inside Sales to join our Genoa Sales Team.

Key tasks and responsibilities:

1. Schedule, research, and prepare material for Outside Sales for customer meetings/ZIM Compass.
2. Prepare quotations by requesting rates from other ZIM departments or agencies as needed.
3. Enter updated customer data from Outside Sales and other sources into the ZRM system.
4. Forward client complaints or corrections and follow up on the resolution of these issues.
5. Forward telephone and email inquiries on standard subjects to the customer service center or other departments within ZIM.
6. Track customer performance within the accounts portfolio.
7. Update account plans and profiles based on Outside Sales input.
8. Complete the required training according to the training program.
9. Populate the KPI template for Outside Sales weekly to enable performance tracking.
10. Ensure data accuracy in ZRM or other related systems for cargo shipped by controlled customers.

Requirements

Professional and personal skills:

• Completed apprenticeship in shipping or forwarding.
• Geographical knowledge.
• Ability to work under pressure.
• Willingness to work in an open-plan office.
• Experience with special and dangerous cargo is appreciated.

General guidelines

• Comply with the company's information system, policies, and code of ethics.
• Follow the company's guidelines and processes.