Head of Customer Supply Chain

Pod Talent; Paris; Hybride; EUR 110 000 - 130 000; Plein temps

Résumé du poste

A leading consumer brand is seeking a Head of Customer Supply Chain to join their dynamic team in Paris. This key role involves steering the regional supply chain strategy and collaborating with commercial partners. The ideal candidate will have proven experience in customer supply chain operations, fluent in English and French. This opportunity offers a competitive salary and a chance to lead in a fast-paced environment.

Prestations

Bonus

Benefits

Qualifications

• Proven experience in customer supply chain operations.
• Ability to work in a matrix environment.
• Strong commercial understanding.

Responsabilités

• Lead regional customer supply chain operations.
• Drive delivery against revenue and service KPIs.
• Define and implement customer collaboration strategy.

Connaissances

Leading customer supply chain operations

Cross-functional operations

Strategic thinking

Commercial understanding

Fluency in English and French

Influencing without direct management

Agility in fast-growth environments

Description du poste

Salary: £110k - 130k per year + Bonus + Package

Contact: Seb Taylor

Job ref: JOB-7022

Expiry date: 04-Sep-2025

Head of Customer Supply Chain
Salary: €110,000 - €130,000 + Bonus + Package + Benefits
Location: Paris/Hybrid (3 Days Per week)

We’re partnering with one of the most exciting and fastest-growing consumer brands in the market - a global leader in innovation and design. As they scale across Europe and beyond, they’re hiring a Head of Customer Supply Chain for one of their European clusters - a newly created role sitting on the EMEA senior leadership team, reporting directly to the COO.

This is a brilliant opportunity for someone who thrives in fast-paced environments and enjoys leading both strategy and execution across the end-to-end supply chain.

What you’ll be doing:

• Lead regional customer supply chain operations across order management, logistics, and reverse logistics.
• Act as the supply chain lead for commercial teams, driving delivery against revenue and service KPIs.
• Act as the face of operations for key retail partners, building integrated relationships that drive joint value, improve service, and unlock commercial growth.
• Define and implement the customer collaboration strategy, establishing a framework for joint value creation and best-in-class service.
• Drive forward the regional supply chain strategy, including route-to-market and cost-to-serve decisions.
• Support GEO-expansion and GTM strategy across Europe, ensuring operational readiness.

What we’re looking for?

• Proven experience leading customer supply chain operations in retail, consumer goods, or a fast-growth environment.
• Broad supply chain knowledge - comfortable overseeing cross-functional operations and influencing across functions.
• Comfortable working in a matrix environment – able to lead and influence, without direct line management.
• A hands-on leader who can flex between strategic thinking and operational delivery/execution.
• Strong commercial understanding and experience collaborating closely with commercial and planning teams.
• Fluency in English and French
• Agile, driven, and excited by the challenge of supporting scale in a fast-growth business.

Why should you be interested?

An exciting opportunity to lead a critical function in a high-growth, dynamic business environment. You'll play a pivotal role in enabling the growth of the EMEA region with autonomy and ownership to drive real change in a collaborative, driven and supportive culture.

Don’t meet every single requirement? Studies have shown that underrepresented groups are less like to apply to jobs unless they meet every single qualification. Pod Talent is dedicated to building diverse and inclusive teams with our clients So if you are excited about this role but your past experience doesn’t align perfectly with every requirement, we encourage you to apply as we are always on the lookout for great talent!

If this is an opportunity you feel would be suited to your skills and experience and are interested in finding out more then click Apply now or contact Seb Taylor at Pod Talent.

Head of Practice - Logistics and Operations