Global Learning and Development Administrator

CMA CGM; Marseille; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A global logistics provider is seeking a Learning Solutions Coordinator based in Marseille, France. This role involves managing the deployment of learning programs, ensuring compliance with internal processes, and maintaining strong communication with stakeholders. Candidates should possess strong coordination and analytical skills, with experience in learning management systems. This position is a key part of our commitment to personal and professional development across our diverse global team.

Qualifications

• Strong coordination skills to manage deployments across countries and languages.
• Ability to analyze assessment results to identify improvement areas.
• Experience in managing communications with various stakeholders.

Responsabilités

• Coordinate the deployment of learning solutions across France and internationally.
• Manage administrative documentation and ensure compliance with internal processes.
• Analyze assessment results and monitor KPIs of learning initiatives.
• Maintain relationships with HR, trainers, and other participants.

Connaissances

Coordination

Communication

Analytical skills

Stakeholder management

Formation

Bachelor's degree in a relevant field

Outils

TMS/LMS (Training Management System/Learning Management System)

Description du poste

KEY RESPONSIBILITIES

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

1. Deployment of Learning Solutions (France & International)

• Coordinate the full deployment of Logistics Academy and Group learning programs (online, blended, F2F) at local and international levels,
• Manage deployments involving several countries, languages, modalities, and time zones, in compliance with the Group L&D processes,
• On the perimeter, create and manage training sessions in the TMS/LMS (set-up, mass uploads, participant enrolment),
• Communicate with participants, trainers, Regional L&D, HR, and stakeholders to ensure smooth execution,
• Send training invitations and logistical instructions for virtual and face-to-face sessions,
• Coordinate logistics aspects: room booking, facilities and materialpreparation, catering (Emblem site), and local hospitality,
• Distribute learning materials,
• Act as Tangram local Ambassador: coordinate Tangram sessions at Emblem Tower, in partnership with the Group,ensuring visibility and learners active participation.

2. Administrative & Operational Management

• Create and manage administrative documentation: attendance sheets, conventions, orders,
• Approve and close training sessions in the TMS, share attendance with Training Managers and L&D stakeholders,
• Monitor, report and proactively manage no-shows, cancellations, rebookings or replacements,
• Ensure compliance with internal L&D policies.

3. Assessment, Quality & Continuous Improvement

• Deploy assessment processes (reaction, learning, behavior) and ensure timely collection,
• Analyze assessment results, identify strengths and improvement areas, share insights with project owners and Academies,
• Participate in debriefings and contribute to continuous improvement of learning solutions,
• Monitor KPIs of the perimeter: attendance rates, completion, cancellations, fill-rates, satisfaction scores, activity indicators.

4. Stakeholder Management & Communication

• Maintain strong relationships with Regional L&D, HR, trainers, and participants, involving Logistics Academy brand and reputation,
• Provide guidance and support to HR and Managers on learning processes and tools,
• Participate to the promotion of the use of learning tools (TMS/LMS) and available resources across regions

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.