French Travel Experience Advisor - Sofia

Cross Border Talents; Paris; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Full training and career growth pathways

Supportive, internationally-minded environment

Job summary

A travel advisory firm is seeking a French Travel Experience Advisor to assist customers with booking changes and itinerary support. The role calls for fluency in French and English, with an emphasis on customer service and problem-solving skills. Join a diverse team and help others explore the world, ensuring unforgettable travel moments with each call.

Qualifications

• Fluent in French and English.
• Experience in travel, hospitality, or customer-facing roles preferred.
• Ability to stay solution-oriented under pressure.

Responsibilities

• Assist travelers in French and English via phone, chat, and email.
• Provide expert advice on destinations, routes, and accommodations.
• Solve problems with empathy and efficiency.

Skills

Fluent in French (C1/C2)

Fluent in English (B2+)

Calm communication style

Customer service orientation

Job description

French Travel Experience Advisor - Sofia

About the job French Travel Experience Advisor - Sofia

French Travel Experience Advisor

Craft Journeys. Create Moments. Speak Their Language.

You don't just book tickets you shape experiences.

If you're fluent in French and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. Were hiring a Travel Experience Advisor to assist customers with their journeys and make each one unforgettable.

This is more than customer support. It's about being the calm voice on the line when a trip needs rescuing, or the excited guide helping someone take off for their dream vacation.

What You'll Be Doing:

• Assist travelers in French and English via phone, chat, and email from booking changes to itinerary support
• Provide expert advice on destinations, routes, and accommodations
• Solve problems with empathy and efficiency, even when plans dont go as planned
• Stay informed about travel trends, safety updates, and company services
• Represent the brands voice warm, capable, and human

Who You Are:

• Fluent in French (C1/C2) and English (B2+)
• You\'ve got a calm, clear communication style and a natural sense of service
• Previous experience in travel, hospitality, or customer-facing roles is a bonus but personality matters more
• Able to stay solution-oriented and professional under pressure

Why You'll Love It:

• Join a diverse team of travel lovers and cultural connectors
• Receive full training and career growth pathways
• Work in a supportive, internationally-minded environment
• Help people explore the world and maybe get inspired to plan your own next adventure
• Wherever they're going, you'll help get them there with confidence.

Ready to turn your language skills into unforgettable travel moments? Apply now and start building journeys one call at a time.