French Speaking Customer Service in Greece (Fully Paid Relocation)

Patrique Mercier Recruitment JP; Lyon; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking enthusiastic French-speaking customer service representatives to support clients from Greece. This role involves providing exceptional customer assistance, resolving inquiries, and documenting interactions within the CRM system. Ideal candidates possess fluent French and strong communication skills. The position provides fully paid relocation and numerous benefits including private health insurance and performance bonuses.

Prestations

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package

Qualifications

• Fluent in French, both written and spoken; proficiency in English required.
• Exceptional communication skills with a strong focus on customer service.
• Able to handle multiple tasks in a fast-paced environment.

Responsabilités

• Deliver excellent customer support to French-speaking clients.
• Resolve customer inquiries and issues in a timely manner.
• Document all customer interactions accurately.

Connaissances

Fluent in French

Strong communication skills

Problem-solving abilities

Familiarity with CRM systems

Description du poste

Overview

Are you ready to embrace a new adventure in sunny Greece? Patrique Mercier Recruitment JP is actively seeking enthusiastic French-speaking customer service representatives to join our vibrant team. This fantastic opportunity includes fully paid relocation, allowing you to not only enhance your career but also experience the stunning landscapes and rich culture of Greece. In this role, you will provide exceptional support to our valued customers, assisting them with inquiries and resolving issues related to our products and services. If you are passionate about delivering great customer experiences and are excited about the prospect of living in a beautiful Mediterranean location, we want to hear from you!

Responsibilities

• Deliver excellent customer support to French-speaking clients through various channels, including phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Stay informed about our products and services to provide accurate information to customers.
• Document all customer interactions accurately within the company's CRM system.
• Collaborate with team members to identify and implement solutions for improving customer satisfaction.
• Participate in training sessions to enhance your skills and contribute to team performance.
• Share insights and suggestions to improve service processes and customer experience.

Requirements

• Fluent in French, both written and spoken; proficiency in English is required.
• Exceptional communication skills with a strong focus on customer service.
• Able to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Previous experience in customer service or a related field is advantageous.
• Familiarity with CRM systems and customer support tools is a plus.
• A positive attitude, adaptability, and a willingness to learn and grow in a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )