French Customer Support - Porto

PlanetJobs; Lille; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency in Lille is looking for an Accounts Receivable specialist. The ideal candidate must be fluent in French and English, have a minimum of 6 months' experience in finance operations, and possess strong analytical skills. You will be responsible for processing customer orders, generating invoices, and resolving queries. The role offers modern office benefits and comprehensive training for new employees.

Prestations

Modern office in a city center

Comprehensive initial training

Health and Wellbeing initiatives

Monthly meal allowance

Qualifications

• Minimum 6 months of experience in Accounts Receivable, O2C, or finance operations.
• Solid understanding of accounting and finance principles.
• Experience with 2–5 years is considered a strong advantage.

Responsabilités

• Process customer orders and inquiries via email accurately.
• Generate invoices and credit notes in compliance with internal policies.
• Monitor accounts receivable aging and follow up on overdue invoices.

Connaissances

Native/fluent in French

Fluent in English

Strong analytical skills

Attention to detail

Customer-focused mindset

Formation

Bachelor’s degree in Commerce, Accounting, Finance, or a related field

Outils

MS Excel

ERP systems (SAP, Oracle, or NetSuite)

Description du poste

We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

DUTIES AND RESPONSIBILITIES:

• Process customer orders and inquiries via email accurately and within agreed timelines.

• Generate invoices and credit notes in compliance with internal policies.

• Apply customer payments daily and ensure accurate cash allocation.

• Monitor accounts receivable aging and follow up on overdue invoices.

• Resolve basic customer queries and elevate complex disputes when required.

• Support reconciliations, month-end and quarter-end closing, and audit activities.

• Maintain and update customer master data in the ERP system.

REQUIREMENTS:

• Native/fluent in French both verbal and written (C2 level). Fluent in English (minimum B2+ level)

• Bachelor’s degree in Commerce, Accounting, Finance, or a related field.

• Minimum 6 months of experience in Accounts Receivable, O2C, or finance operations, with 2–5 years considered a strong advantage.

• Solid understanding of accounting and finance principles.

• Strong analytical skills with good command of MS Excel, including VLOOKUPs and pivot tables.

• Familiarity with ERP systems such as SAP, Oracle, or NetSuite is an advantage.

• Customer-focused mindset with strong attention to detail and ability to multitask.

BENEFITS:

• Modern office in a city center with open spaces, easy to access with public transportation

• Comprehensive initial training and guidance to make sure you're well prepared and comfortable at a new workplace

• Support from colleagues with coaching and mentoring opportunities

• Health and Wellbeing initiatives

• Monthly meal allowance and much more