French Customer Service Representative - RelocateAbroad

Cross Border Talents; Lyon; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service company is looking for a French-speaking Customer Service Representative to assist clients primarily in France. Responsibilities include managing customer inquiries and ensuring satisfaction. Ideal candidates will have strong communication skills and be willing to relocate internationally. Competitive salary and benefits are offered.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal allowances

Health insurance

Training opportunities

Qualifications

• Fluency in French and English is required.
• Basic computer literacy is necessary.
• Must exhibit a customer-focused and professional attitude.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries about products, orders, and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused

Empathetic attitude

Problem-solving skills

Description du poste

Locations

Locations: Portugal, Greece and Bulgaria.

Work Model

Work Model: On-site

Required Languages

Required Languages: French + English

About the Role

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.