French Customer Service Representative - RelocateAbroad

Cross Border Talents; Bordeaux; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency is seeking a French-speaking Customer Service Representative to support clients in various countries including Portugal, Greece, and Bulgaria. This role involves providing high-quality service through multiple communication channels and requires excellent communication and problem-solving skills. Benefits include competitive salary, relocation assistance, and opportunities for professional development. Ideal candidates should have a customer-focused attitude and must be EU citizens willing to relocate.

Prestations

Competitive salary and performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Qualifications

• Fluency in French and English required.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products, orders, and services.
• Escalate unresolved issues to appropriate internal departments.

Connaissances

Fluency in French

Fluency in English

Customer service orientation

Problem-solving skills

Communication skills

Description du poste

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: French + English

About the Role

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.