French Customer Service Representative - Relocate Abroad

Cross Border Talents; Rouen; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency is looking for a French Customer Service Representative. This role involves providing exceptional service to French-speaking clients, assisting with inquiries, and resolving issues. Candidates must be fluent in both French and English and willing to relocate to Portugal, Greece, or Bulgaria. The position offers competitive salary, relocation support, and various benefits including meal allowances and professional development opportunities.

Prestations

Competitive salary

Full relocation support

Meal and transport allowances

Health insurance

Paid leave allowances

Training and professional development

Qualifications

• Fluency in both French and English is essential.
• Must be customer-focused with a positive, empathetic attitude.
• Basic computer literacy is required.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Fluency in French

Fluency in English

Communication skills

Problem-solving skills

Customer-focused attitude

Outils

CRM systems

Description du poste

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.