French Customer Service Representative - Relocate Abroad

Cbtalents; Nantes; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An international service company is seeking a French-speaking Customer Service Representative who is willing to relocate. The role involves providing assistance to clients and ensuring customer satisfaction. Candidates should have excellent communication skills and a positive attitude. The position offers competitive salary and benefits, including a relocation package and professional development opportunities.

Prestations

Competitive monthly salary

Relocation package

Health coverage

Comprehensive training

Professional development opportunities

Free online language courses

Qualifications

• Fluency in French and English.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and comfortable with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Description du poste

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: French, English

About the Role

We are hiring a French-speaking Customer Service Representative to relocate and support an international brand abroad. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to French-speaking clients via phone, email and chat.
2. Assist customers with inquiries regarding products, orders, services, billing and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in French and English.
2. Customer-focused with a positive, empathetic and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

1. Competitive monthly salary; 2 extra months of salary per year.
2. Relocation package.
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Details

Employment Type: Full Time

Experience: years

Vacancy: 1