Field Service Engineer / Application Manager - CNC & automation

Altios; À distance; EUR 55 000 - 74 000; Plein temps

Résumé du poste

An innovative European company is seeking a Field Service Engineer to spearhead its technical team in the U.S. operations. This role involves installing and fine-tuning CNC machines, providing after-sales support, and acting as a local liaison with the European HQ. Candidates should have a degree in Mechanical Engineering or Mechatronics, alongside 3-5 years of field service experience. Strong technical expertise and communication skills are essential for fostering client relationships. Travel (20-40%) will be required.

Qualifications

• 3 to 5 years’ experience in field service, commissioning, or industrial equipment support.
• Strong knowledge of CNC systems.
• Enjoys working in the field and solving problems.

Responsabilités

• Install, commission, and fine-tune machines at client sites.
• After-sales service, maintenance, troubleshooting, and operator training.
• Support demos with the sales team.

Connaissances

CNC systems

Technical expertise

Communication skills

Problem solving

Customer orientation

Formation

Degree in Mechanical Engineering, Mechatronics, or related field

Description du poste

We are recruiting a Field Service Engineer for one of our clients, an innovative European company specialized in the design and manufacturing of high-precision CNC machines and automation systems.

Position based in Indianapolis area (Chicago / Great Lakes also possible), with regular travel to customer sites (approx. 20–40%).

MISSIONS

As part of the launch of its U.S. operations, our client is recruiting its first technical team member on the ground.

Following a 4-to-6-week onboarding and technical training period in Europe, you will be responsible for:

• Installing, commissioning, and fine-tuning machines at client sites
• after-sales service, maintenance, troubleshooting, and operator training
• Performing technical testing and supporting demos with the sales team
• Acting as the local technical expert and liaison between the U.S. market and the European HQ
• Autonomous and customer-oriented, you will play a key role in client satisfaction and the technical foundation of the U.S. structure.

PROFILE

You hold a degree in Mechanical Engineering, Mechatronics, or a related field, and have 3 to 5 years’ experience in field service, commissioning, or industrial equipment support.

You have a strong knowledge of CNC systems.

You combine strong technical expertise with excellent communication skills. You enjoy working in the field, solving problems, and building long-term relationships with customers while operating independently in a growing environment.

Finally, you are willing to travel (20–40% of the time).

WHY JOIN OUR CLIENT?

This is a unique opportunity to be part of the early stages of a growing international operation, with strong support from the European headquarters and real career growth potential.

You will join a company known for its technical excellence, long-lasting products, and human-centered culture.

Ready to take part in an exciting industrial adventure with impact and visibility? Apply now!