Customer Support Specialist Multilingual

Cross Border Talents; Lyon; Hybride; EUR 28 000 - 35 000; Plein temps

Résumé du poste

An international recruitment agency seeks a Customer Support Specialist. This role involves providing support to top brands and requires fluency in a European language alongside English. Responsibilities include handling inquiries, assisting with orders, and ensuring customer satisfaction. The position offers a competitive salary, performance bonuses, and a relocation package, making it ideal for those wanting to work in a dynamic international environment.

Prestations

Competitive salary

Performance bonuses

Relocation package

Training and career development

International work environment

Qualifications

• Candidates must have EU Work Permit and be authorized to work in the EU.
• Previous customer service or related experience is an advantage.

Responsabilités

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Connaissances

Fluency in one of the listed languages + English

Strong communication skills

Problem-solving skills

Description du poste

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth