Customer Service Specialist (Danish)

David Kennedy Recruitment; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading recruitment company is seeking a Danish-speaking Customer Service Specialist for a remote position. The role involves providing customer support, ensuring high satisfaction levels, and contributing to service improvements. Candidates should have strong communication skills and the ability to work independently while managing their time effectively.

Prestations

Attractive monthly salary

Flexible shifts

Remote work convenience

Experience in a global team

Qualifications

• Fluency in Danish (C1 level) and English.
• Experience in a customer service role is advantageous.
• Ability to work independently in a remote environment.

Responsabilités

• Address and resolve customer inquiries promptly and professionally.
• Provide clear and accurate information about products and services.
• Contribute to ongoing service improvements and customer satisfaction.

Connaissances

Customer Service

Communication

Time Management

Description du poste

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit a Danish speaking Customer Service Specialist to join their team.

Position : Customer Service Specialist

Location : Remote

Employment type : local EOR Contract

RESPONSIBILITIES :

• Address and resolve customer inquiries in a timely and professional manner.
• Provide clear and accurate information about the company's products, services, and solutions.
• Ensure high levels of customer satisfaction and contribute to ongoing service improvements.

REQUIREMENTS :

• Native or fluent in Danish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency.
• Previous experience in a customer service role is advantageous.
• Willingness to work flexible hours, including rotational shifts and overnight shifts.
• Reliable internet connection and a quiet, distraction-free workspace.
• Strong ability to work independently and manage time effectively in a remote environment.

BENEFITS :

• Attractive monthly salary based on experience and qualifications.
• Flexible rotational shifts with regular days off, supporting a healthy work-life balance.
• Opportunity to gain valuable experience while collaborating with a global team.
• Enjoy the convenience of working remotely from the comfort of your own home.