Customer Service - French speaking - 100% remote in Greece

Halvia Talent; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A renowned customer service company is looking for a Customer Service Agent to join their team remotely. This position requires strong English skills and provides the opportunity to support customers through various channels. Candidates must be willing to relocate to Greece, with full support for moving expenses covered. The role offers a competitive salary along with additional benefits such as healthcare and training opportunities.

Prestations

Relocation assistance

Competitive salary

Health care benefits

Free Greek language courses

Paid training

Qualifications

• Fluent in English (both written and spoken).
• Customer support experience is preferred but not mandatory.
• Willingness to relocate to Greece.

Responsabilités

• Chat with customers via phone, messages, and email.
• Resolve queries related to orders and delivery.
• Provide professional customer service across all channels.

Connaissances

Strong English skills

Attention to detail

Problem-solving abilities

Description du poste

Position

Customer Service Agent

Work Model

100% remote

Location

Greece

Employment type

Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because :

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.