Customer Service Advisor - French Speaker - Work Remote from Beautiful Greece (Relocation Suppo[...]

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment company is looking for a Customer Service Advisor fluent in French to join their team in Portugal. Candidates will manage customer queries through various channels, and must be willing to relocate. A strong emphasis is placed on communication skills and a customer-focused approach. The position offers relocation support, a friendly environment, and opportunities for career advancement. Applicants can enjoy work-life balance in beautiful Portugal while being part of an inclusive international team.

Prestations

Flight reimbursement

Studio accommodation

Healthcare coverage

Social events

Paid training

Flexible rotating shifts

Qualifications

• Fluent in French and proficient in English (B2).
• Experience in customer service or hospitality is a plus.
• Must hold an EU passport or Portuguese residency card.

Responsabilités

• Handle customer queries via phone, chat, and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Connaissances

Fluent/C2 French

B2 English proficiency

Strong communication skills

Problem-solving skills

Description du poste

Overview

Customer Service Advisor - French Speaker - Work Remote from Beautiful Greece (Relocation Support Provided) (P)

About the job

Live & Work in Portugal: Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world. Move to Portugal with full relocation support. Enjoy Mediterranean life while building your career in an international team.

Role Overview

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile

• Fluent/C2 French + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Portugal
• Customer service or hospitality experience is a plus
• EU passport or Portuguese residency card (must have)
• Flight reimbursement (up to 400 after 6 months)
• Studio in Lisbon or Porto (280/month incl. bills, deducted from payslip)
• Modern office spaces in city centers, close to public transport
• Health & wellness initiatives
• Supportive onboarding, training, and mentorship
• 24/7 rotating shift schedule for flexibility
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, social events
• Friendly, inclusive environment with career progression pathways

Take this opportunity to live in sunny Portugal and grow professionally. Apply today!