Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provid[...]

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is seeking a Customer Service Advisor fluent in French to join their international team in Portugal. This role involves handling customer queries via various communication channels while providing accurate assistance. Applicants should possess strong communication skills and a willingness to relocate, as flight reimbursement and accommodation options are provided. The position also includes a full-time contract, attractive salary, and opportunities for career progression in a friendly environment.

Prestations

Flight reimbursement (up to 400 after 6 months)

Studio in Lisbon or Porto (280/month incl. bills)

Paid training

Health & wellness initiatives

Social events

Qualifications

• Fluent/C2 French and good command of English.
• Ability to handle customer queries effectively.
• Experience in customer service or hospitality is preferred.

Responsabilités

• Handle customer queries via phone, chat & email in French.
• Provide accurate information and resolve issues.
• Log cases in CRM systems and follow up.

Connaissances

Fluent/C2 French

B2 English proficiency

Strong communication skills

Problem-solving skills

Description du poste

Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Job Openings Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

About the job Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Live & Work in Portugal:

Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world.Move to Portugal with full relocation support. Enjoy Mediterranean life while building your career in an international team.

Role Overview:

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile:

• Fluent/C2 French + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Portugal
• Customer service or hospitality experience is a plus
• EU passport or Portuguese residency card (must have)
• ️Flight reimbursement (up to 400 after 6 months)
  Studio in Lisbon or Porto (280/month incl. bills, deducted from payslip)
• Modern office spaces in city centers, close to public transport
• Health & wellness initiatives
• Supportive onboarding, training, and mentorship
• 24/7 rotating shift schedule for flexibility
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, social events
• Friendly, inclusive environment with career progression pathways

Take this opportunity to live in sunny Portugaland grow professionally. Apply today!