Customer Project Manager F/M

Exotrail SA; Massy; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An innovative space solutions company in Massy is seeking a Customer Project Manager to lead electric propulsion projects. The ideal candidate will have over 8 years of project management experience, particularly in the space industry. You will manage cross-functional teams, ensure project milestones are met, and maintain strong customer relationships. This role requires proactive and structured thinking, along with excellent communication and leadership skills.

Qualifications

• At least 8 years in project management, ideally in the space industry.
• Highly motivated and capable of working in a challenging field.
• Strong communication skills.

Responsabilités

• Leading and managing electric propulsion customer projects from initiation to completion.
• Coordinating cross-functional teams to ensure project milestones are achieved on time.
• Managing daily operations of the technical multifunctional project teams.

Connaissances

Project management

Communication skills

Leadership

Planning skills

Customer relationship management

Description du poste

Job Description 👨💻

We are looking for a Customer Project Manager at our Massy site, to support our rapid growth.

Attached to the Customer project department, the Customer Project Manager is responsible for managing propulsion projects, from systems’ specific accommodation fitting the platform, to delivery to customers:

Responsibilities

• Leading and managing electric propulsion customer projects from initiation to completion. Developing and driving detailed project plans, schedules, and budgets to meet deadlines and objectives.
• Coordinating cross‑functional teams to ensure project milestones (internal and external) are achieved on time, on quality, and on cost.
• Overseeing the execution of the Statement of Work (SOW) and contracts, ensuring adherence to scope. Coordinating with Sales for any additional charges due to scope changes and proposing contract waivers or deviations when necessary.
• Planning and monitoring resources for the successful completion of the projects.
• Writing and/or organising technical documentation.
• Achievement of project objectives in terms of scope, time, costs, quality and customer satisfaction.
• Implementing proactive risk and opportunity management within the projects.
• Coordination and tracking of customer requirements versus contractual scope of works.
• Managing daily operations of the technical multifunctional project teams.
• Management of relationships with customers, suppliers, subcontractors and all internal stakeholders (including reporting and analysis).
• Organising presentations, workshops, and project reviews (internally and with customers).
• Feeding the company product roadmap with projects and customer feedback.
• Resolving possible conflicts (internally and with customers).
• Promoting Exotrail’s development culture to customers.

Preferred Experience

• At least 8 years in project management, ideally in the space industry.
• Hands‑on experience in space/propulsion subjects is a plus.
• Startup experience is a plus.
• Highly motivated and capable of working in a challenging field, excelling in a collaborative environment.
• Proactive, dynamic, hands‑on, success and solution oriented.
• Willing to devote time and effort to documentation, planning tasks, managing the customer relationship while coordinating teams internally.
• Rigorous and structured.
• Strong planning skills.
• High degree of autonomy.
• Strong communication skills.
• Leadership.

About our recruitment process

We are committed to recruiting the right people for the right job regardless of your private background.

1. Technical interview with your future manager: You will learn more about the position and the required qualifications.
2. On‑site interview with HR and VP: You will discover your work environment and learn more about our culture.
3. Interview with a founder: You can ensure that you share the same vision and values of the company.