Customer Advisor in Athens

Cross Border Talents; Saint-Étienne; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading international BPO company is seeking a French Customer Advisor in Athens. This role includes support via phone and email, resolving customer issues, and ensuring satisfaction. The position offers a competitive salary, relocation assistance, and a chance to grow in a multicultural environment. Ideal candidates are fluent in French with good English communication skills.

Prestations

Competitive salary

Paid travel expenses to Greece

14 days of hotel accommodation upon arrival

Ongoing relocation support

Private healthcare coverage

Long-term renewable contract

Qualifications

• Must be fluent in French and at least B2 in English.
• Confidence in using computers and navigating support tools.
• Excellent communication, empathy, and active listening skills.

Responsabilités

• Support customers via phone, chat, or email in French.
• Resolve technical or general issues using documentation and training tools.
• Document all interactions and maintain customer satisfaction KPIs.

Connaissances

Fluency in French

B2 level in English

Excellent communication and empathy skills

Description du poste

Relocation Package Included | Paid Accommodation | Performance Bonuses

Join the Movement That's Reshaping Global Careers

Imagine sunlit streets, sea views from your morning coffee spot, and a city where ancient history meets a fast-paced modern lifestyle. In Athens, your French skills become more than just a language—they're your passport to a new lifestyle, a vibrant international career, and a workplace that values energy, ambition, and fresh perspectives. Step into one of the most respected BPO leaders in Europe and make every workday a success.

What You'll Be Doing: Your Role as a French Customer Advisor

You will be the first point of contact between customers and a renowned brand, ensuring their questions are answered, issues resolved, and their day improved.

• Support customers via phone, chat, or email in French
• Resolve technical or general issues using documentation and training tools
• Represent the brand with clarity, care, and professionalism
• Recommend solutions and educate users where possible
• Document all interactions and maintain customer satisfaction KPIs

What We're Looking For: The Right Fit Matters

We value solid skills, a team spirit, and a positive attitude over perfection.

Must-Have Skills: Fluent in French

At least B2 level in English (for internal communication)

Confidence in using a computer and navigating support tools

Excellent communication, empathy, and active listening skills

Nice-to-Haves: Previous experience in customer service, retail, hospitality, or tech support; adaptability to rotating shifts and dynamic environments; interest in tech or digital products

What's in It for You

More than just a paycheck, this is a relocation-supported experience with growth potential.

• Competitive salary and performance-based bonuses
• Paid travel expenses to Greece
• 14 days of hotel accommodation upon arrival
• Ongoing relocation support and assistance in finding permanent housing (no agency fees!)
• Private healthcare coverage
• Long-term, 12-month renewable contract
• 40-hour work week (8 hours/day, 5 days/week)

What Makes This Job Special

We seek someone who:

• Enjoys helping others
• Values multicultural teamwork
• Wants to grow in an international setting

Ready to Start a New Chapter in Athens?

If this sounds like your kind of adventure, don't wait. Apply today and start your journey—combining language, lifestyle, and a leap forward in your career.

Key Skills

Channel Marketing, Accounting Tally, CSS, Corporate Risk Management, Hibernate, Brokerage

Employment Type: Full Time

Experience: Years

Vacancy: 1